Proven Customer Service & Management Leader
Resume:
Mark Bell
Office Manager
La Crescent, Minnesota, United States
***********@*****.***
SUMMARY
Almost 35yrs Customer Service Experience with 17yrs of that in some sort of Management/Supervisory/Training position. My experience speaks for itself.
WORK EXPERIENCE
August 2025-Current
Cashier and Trainer
Woodman's Food Market
Onalaska, Wisconsin, United States
Cashier, Bagger Trainer, Grocery Clerk. I cashier in all 3 areas of the store, liquor store and fuel station. 2 days a week I train employees as they are hired into the store. Was promoted within my first 7 weeks on the job. Also stock shelves and build displays off of truck delivery pallets. August 2022-July 2025
Branch Manager
Mariner Finance
La Crosse, Wisconsin, United States
Hire, Fire, Open, Close, Banking, Process Legal, Payments, Sell Loans, Collections, Teach, Coach February 2021-August 2022
Retail Keyholder and Supervisor
Rogan Shoes, Incorporated
Onalaska, Wisconsin, United States
November 2019-February 2021
Store Assistant Manager/Grocery Manager
Hansens IGA
Westby, Wisconsin, United States
I am in charge of doing all of the grocery ordering for the store. Other responsibilities include checking in and putting away truck shipments 4 days a week, cashiering, retrieving carts, Opening and Closing the store, bringing back-stock to the floor of the store and facing up shelves as I go each and every day.
December 2015-November 2019
Store General Manager
GNC
La Crosse, Wisconsin, United States
I am the Store Manager for Store 9443 in Winona, MN. It is my responsibility to make the weekly schedule, do all daily and monthly bookwork on time, receive and put away shipment as well as sell to customers on the sales floor. I also am responsible to Open/Close the store as well as banking duties. Sparta/Tomah Broadcasting.
February 2015-July 2015
Night Manager
Gordys Market
United States
I am responsible for the back end of the store, insuring that all displays, old & new are filled, kept stocked, back stock brought out as well as all shelves faced up on a nightly basis.
November 2013-June 2014
Sales Representative
Magnum Broadcasting
United States
I sell television and radio advertising time off of both an established client list and cold calling for Magnum Broadcasting.
I also do play-by-play for our High School Sports LIVE Streams and Tape Delayed Telecasts for our TV Staion, KQEG TV.
I work Monday - Friday from 8am until 5pm.
I am extremely driven and always hungry for more.
I am proficient in both cold calling and presenting proposals to prospective clients. I am very proficient in PowerPoint, as well as Word, Excel and Internet Research for Microsoft Windows 95 to Present day software.
December 2005-February 2010
Branch Account Manager
CitiFinancial
La Crosse, Wisconsin, United States
I was basically a Loan Officer, making solicitation calls, renewing and selling new and current loans and doing collections on late accounts, as well as selling insurance
products for all loans.
I also performed banking duties as well as putting together the daily cash reports and heading the Sales/Finance Division/Sales Manager Position in our branch.
I am also now a Licensed Mortgage Originator in the State of Wisconsin through the NMLS Mortgage Training Program. August 2001-August 2005
Top Sales Person
White Eagle Partners KQEG TV
Prairie Du Chien, Wisconsin, United States
I sold television advertising time off of both an established client list and cold calling for the only locally owned and operated television station in our DMA(La Crosse, Eau Claire, and Prairie du Chien, WI). I work Monday - Friday from 8am until 5pm.
I am our Top Sales Person.
Extremely driven and always hungry for more.
I brought in over 150 NEW clients in the 4 years that I was employed by UPN23. I am proficient in both cold calling and presenting proposals to prospective clients. I have become very proficient in PowerPoint, as well as Word, Excel and Internet Research for Microsoft Windows 95 to Present day software. ACCOMPLISHMENTS:
I was Certified in Sanitation and Safety by the State of Wisconsin until 2004 I am certified in CPR, First Aid and blood borne pathogen by the county of La Crosse I also have 5 years Television Advertising Sales experience with UPN23 in La Crosse as well as 3 years experience as an Assistant Store Manager with Kwik Trip of La Crosse, and 1 year experience as a Store Manager for Emro Marketing out of Ohio, which runs all 1600 Speedway and affiliated stores from WI to the east coast. I have done some play - by - play for the weekly telecasts of High School Sports on KQEGTV for 5 years.
July 1995-August 1996
Store Manager
Speedway Superamerica Llc.
La Crosse, Wisconsin, United States
Cashiered
Cash Handling
Daily Banking
Weekly Store Inventory
Daily Cig Inventory
Open Store
Close Store
Weekly Dairy Inventory
Store Ordering
Scheduling
Hiring and Firing
Stocked Shelves off weekly delivery truck
Dealt with vendors
Changed signs per monthly specials
September 1990-July 1995
Store Assistant Manager
Kwik Trip, Inc
La Crosse, Wisconsin, United States
Cashier, Cleaned, Stocked Coolers & Shelves, Performed Daily Inventories on milk, bakery, was in charge of putting away grocery orders, making schedules while my manager was out with injury, opening, closing, cash handling, banking
• Assistant Manager
EDUCATION
1980-1983
HS Diploma
La Crosse Central HS
La Crosse, Wisconsin, United States
I am a 1983 graduate of La Crosse Central HS here in La Crosse, WI. I attended UW-La Crosse from the fall of 1983 to the spring of 1986 but did not graduate. I also attended
• I General Studies
SKILLS
Banking Services Sales Broadcasting Cold Calling Skills Microsoft Windows 95 Microsoft PowerPoint Television Broadcasting Microsoft Word Internet Research Radio Advertising Coaching Prism Protective Services Billing Mortgage Call Centers Finance Loans Diabetes Advertising Advertising Sales CPR Certification Business Administration First Aid Marketing Sanitation Publications Restaurant Baseball Basketball Cancer Customer Support/Service Fundraising Wireless Communications Retail Management Store Opening Store Closing Time Management Sports Secondary School News Reporting Sports Reporting Writing Skills Data Entry Sales Prospecting Microsoft Excel Television Advertising Up-Selling Internet TV Telesales Satellite Television eCommerce Sales Resolve Customer Issues Sales Management Insurance Insurance Sales Training Program Past Due Accounts Credit and Collections Loan Origination Top Sales Rep Blood- Borne Pathogens Field Sales Team Player Recruiting/Staffing/Hiring Employee Terminations Legal Training/Teaching Staff Training Retail Cash Management Grocery Stores CERTIFICATIONS
certified in CPR
CPR
HONORS & AWARDS
I'm a past member of the Church Council at Grace Evangelical Lutheran Church Fmr Youth Group Leader at Grace Evangelical Lutheran Church and Wesley United Meth Church Conf of Delegates Reprensentative from Grace Church to Onalaska Luther High School Fmr Coach Crosse Youth Baseball Program & LaX P&R
4yrs LaX Youth
4yrs P & R
Assistant Boy's Basketball Coach - 7th and 8th grade team - Mount Calvary / Grace Lutheran 1 Season 1995-96 Season
Fmr Assistant Boy's Basketball Coach - 8th Grade - 2004-05 - Central's LCBA Program Former President of the La Crosse and 3 River's Model Railroad Club 18yrs - Also P.R. Director
Fmr Church Choir Member at Wesley United Methodist Church in La Crosse Volunteer for American Cancer Society's La Crosse 5k Run/Walks 3yrs
Co Chair & PR Director for Avery's Wish 5k Run Walk/Foundation for Juvenile Diabetes in Memory of Avery Valentine 3yrs
Also collected items for our Silent Auction
Houston County DFL Board of Directors
2yr Appointment 2026 - 2027
Houston County DFL Alternate State Delegate
Will be attending all State of MN DFL Conventions as a Non-Voting Delegate 2026 LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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