Operations & Strategy Leader in Sports Management
Resume:
*********@*****.***
www.linkedin.com/in/raylynn-bucher
Missoula, MT Open to Remote
ASSOCIATE OF ARTS
Spokane Community College 2018-2020
EDUCATION
MASTER OF SCIENCE, INNOVATIVE
LEADERSHIP & DESIGN THINKING
Linfield University 2023-2024
BACHELOR OF SCIENCE,
SPORT MANAGEMENT
Minor: Leadership, Ethics & Diversity
Athletics: NCAA Women’s Soccer
Linfield University 2020-2023
CORE COMPETENCIES
Strategic Planning & Execution
Business Operations
Organizational Systems Design
Cross-functional Leadership
Process & Workflow Optimization
Digital Infrastructure Management
Program & Initiative Management
Stakeholder Alignment
Performance Tracking & Reporting
Operational Strategy
PROFILE
WORK EXPERIENCE
Raylynn Bucher, MSB
Graduate Assistant, Sports Information Linfield University 2023-2024 Directed digital player data systems, statistical reporting, and website infrastructure across multiple NCAA programs.
Oversaw press box and ticketing workflows, ensuring operational accuracy, compliance, and stakeholder coordination.
Partnered with athletic leadership to streamline reporting systems and communication processes.
Concessions and Event Coordinator Spokane Indians 2023 Managed a 25+ person staff within a high-volume stadium environment, overseeing scheduling, accountability, and performance standards. Identified operational inefficiencies and implemented structured process improvements to enhance scalability across concession segments.
Optimized point-of-sale workflows and inventory systems to improve revenue throughput and operational efficiency within a high-volume game-day environment. Coordinated pre- and post-event facility execution, ensuring readiness, compliance, efficiency, and revenue optimization.
Baseball Operations Intern Linfield University 2022-2023 Led ticket office operations and developed scalable processes to support long-term staffing transitions.
Assisted with performance analytics including pitch tracking and Rapsodo data reporting. Contributed to game operations and scoreboard management within a live competitive environment.
Strategic operations professional with experience building systems, improving workflows, and leading cross-functional initiatives within collegiate and professional sports environments. Proven ability to translate leadership vision into structured execution, launch digital infrastructure, and optimize operational processes. Master of Science in Innovative Leadership & Design Thinking with a systems-driven approach to organizational growth and scalability. Control Desk Monitor Human Performance & Athletics 2020-2023 Oversaw daily operations and policy compliance within a high-traffic athletic facility, ensuring safe and efficient space utilization.
Sports Information Director Spokane Colleges 2024-Present Lead operational strategy and digital infrastructure for 13 varsity programs, overseeing multi-platform communications ecosystems and cross-departmental alignment. Lead a comprehensive digital growth initiative generating 4,760 net-new followers year- over-year, driving 116% growth on primary athletics Instagram, 190% on softball, 111% on baseball, and 17.7K YouTube views across program content. Spearheaded the build and launch of a new athletics website, redesigning content architecture and improving operational scalability. Develop and execute integrated content and operational initiatives aligned with institutional growth objectives.
Serve as primary liaison between coaches, administrators, and external media to ensure consistent messaging and cross-functional alignment. Design scalable workflows for content production, publishing cadence, and performance tracking to improve accountability and long-term sustainability. Tickets & Promotions Intern Spokane Indians 2022 Supported Fan Engagement initiatives and in-game promotional execution. Operated scoreboard systems and assisted with front-gate customer service operations. Coordinated with game-day staff to ensure efficient event preparation and positive fan experience.
Football Kickoff Weekend Liaison Big Sky Conference 2024-Present Supported executive level event operations for the Hall of Fame Dinner and Football Kickoff Weekend.
Managed credentialing, guest check-in, and stakeholder coordination to ensure seamless event execution.
Assisted conference leadership during strategic planning sessions with representatives from member institutions.
STRATEGY & BUSINESS OPERATIONS PROFESSIONAL SPORTS INDUSTRY
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