Executive Assistant with Board & Ops Expertise

Kwaku Asare

Shrewsbury, MA *****

Education:

Worcester State University, Worcester, MA

Bachelor of Science degree in Geography (Earth Science Systems), December 2022

Relevant Coursework:

Statistics for predicting housing prices in Massachusetts.

Commit 6 hours as a tutor in physics as a PAL Mentor. PRO for History Club.

University Of Ghana, Accra, Ghana

Associate's degree in Earth Science

Experience

CO-OP POWER (Non-Profit/ Volunteer/ Freelancing)

Remote Boston, MA

Executive Assistant to the CEO and Chairman March 2020 – Nov 2025

Attend all board meetings and help in the decision-making (e.g., contracts, hiring of personnel, grant writing/proposal, looking for grant opportunities, inviting investors into the organization, etc.) by putting the organization's interest before my personal and professional interests.

I serve on the company’s executive committee and assist the board chair with any special assignments.

Represent the organization at local and national events and meetings.

Prepared, edited, and formatted professional memos and meeting minutes using Microsoft Word.

Developed clear, engaging presentations using Microsoft PowerPoint.

Managed calendar, coordinated hybrid and remote meetings via Microsoft Outlook and Microsoft Teams, including calendar management for C-level executives.

HARVARD UNIVERSITY

Hybrid Cambridge, MA

Faculty, Executive /Administrative Assistant April 2023 – August 2023

Managed executive calendars and scheduled meetings with students and other faculty in and outside Harvard. Addressed student and faculty questions and requests via phone or email correspondence. Ability to book flights and hotel accommodations for superiors and track expenses using Concur. Collaborated with another department executive to help host symposiums within and outside of Harvard.

EMERSON HOSPITAL

Concord, MA

Office Administrator (Clinical Office Coordinator) January 2023 – April 2023

Organized the executive’s (Doctors') calendar and scheduled meetings with employees and customers. Administered and collaborated with the human resource department to update employee procedures. Supervised special projects and tasks given to employees from home and assessed their performance in the various departments within the hospital during the COVID-19 pandemic. Addressed customer questions and requests via phone or email correspondence.

CONIFER HEALTH

Hybrid/Remote Framingham, MA

Administrative Assistant (Patient Care Representative) August 2021 – December 2022

Managed phone calls, scheduled appointments, and organized calendars. Produced spreadsheets, presentations using PowerPoint, and statistical and budget reports. Supervised the review and optimization of office policies and procedures, particularly documentation and filing systems, from home when COVID-19 started. Assisted senior managers and executives with their daily organizational tasks. Supported meetings and attended detailed minutes using applications like Zoom.

QUEST DIAGNOSTICS

Marlborough, MA

Data Admin Assistant (Part-time) March 2019 – July 2021

Collaborated with associates to optimize all office-related procedures. Performed receptionist duties when needed. Customer service activities include returning to hospitals and ensuring all entries are accurate. Monitored office supplies, handled shortages if needed, and helped organize communications promptly. Data entry of items. Use of Smartsheet for tracking projects and making sure project timelines are met. I used applications like Visio to demonstrate workflows and explain how work moves to my superiors.

UNIVERSITY OF GHANA

Accra, Ghana

Office Clerk (Student) (Part-time) April 2016 – March 2017

Operated office machines, including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment. Answered phones, directed calls to appropriate individuals, and prepared messages. Maintained filing systems either manually or electronically. Copied, sorted, and filed records related to office activities, business transactions, and other matters. Prepared letters, memos, forms, and reports according to written or verbal instructions. Managed calendars and scheduled appointments.

Technical Skills

Operating System: Windows, MAC OS, and Linux.

Computer Skills: Excel MS (Pivot tables, Power BI), SharePoint, Salesforce, Google Suite, and Microsoft Suite.

Software/Applications: SAP, Smartsheet, Tableau, Trello, JIRA, Slack, Zoom, Dropbox, GIS, Concur, Next Door, Odoo, Visio, and Asana, Athena.

Certifications

Certified Revenue Cycle Representative (CRCR)

Certified Specialist Business Intelligence (CSBI)

Certified Healthcare Financial Professional (CHFP)

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