Virtual Assistant with Multitasking Expertise

DJODINS MAGARO LEPAñA

Address:

Purok Narra Red Cross Village Digkilaan, Iligan City

Email address: *************@*****.***

skype i.d: live:.cid.effa227ecfd0eb69

Mobile number: 096********/903********

Objective:

To work in a challenging environment as a Virtual Assistant, where I can bring enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize with my unique blend of skills and experiences, such as my proficiency in managing multiple tasks simultaneously, strong attention to detail, and excellent time management skills. I am also adept at utilizing various productivity tools and software to streamline processes and enhance efficiency.

Educational Attainment:

Primary: Iligan City Central School

Secondary: Digkila-an High School

Tertiary: MINDANAO STATE UNIVERSITY ILIGAN INSTITUTE OF TECHNOLOGY

Course: Bachelor of Science in Industrial Education Drafting Technology (College level)

Religion: Catholic

Date of Birth: July 14, 1983

Height: 5 ft 6 inches

Weight: 51 kg

Gender: Male

Citizenship: Filipino

Status: Married

Work Experienced:

July 2005-2010 JOLLIBEE-ILIGAN Station Leader/Crew Trainer

Dec.3, 2010-Nov.21, 2011 CORSINI CAFE Riyadh K.S.A Cook

Nov.22, 2011-Dec.3, 2012 INTERCONTINENTAL HOTEL Riyadh K.S.A Waiter

May 22, 2014-July 17, 2014 SOPHIAS MEDITERRANEAN CUISINE Cook

Aug. 17, 2015-Jan. 6, 2017 VIKINGS BUFFET AND RESTAURANT

2nd. Floor SM BF, Paranaque City Line Cook

Jan. 7, 2017- May 31, 2017 FOUR SEASON’S BUFFET 7 HOT POT

SM South Mall Las piñas Line Cook

Aug. 2, 2017-Sept. 25, 2017 SIZZLING BULALO Las pinas City Store OIC

July 28, 2018- Jan, 15, 2019 SOUTH PUB 2ndflr Commerce Center

Filinvest,Muntinlupa

Sous Chef

June 16, 2019-Oct. 16, 2019 THE MOMENT GROUP MANAM

Ayala By The Bay Paranaque City

Kitchen Supervisor

Nov. 29, 2019-March 3, 2021 VXI GLOBAL HOLDINGS

2nd Flr. Robinson’s Cybergate Damosa, Davao City CSR/Technical Support

April 26, 2021-October 19,2022 TELEPERFORMANCE CDO

Centrio Mall Cagayan de Oro City

Customer Service Representative/Technical Support

Dec. 14, 2022- March 31, 2023 BIG TIME MANAGEMENT INC.

7000 Independence Parkway Plano, Texas 75025

CSR/Dispatcher

April 5, 2023- July 31, 2023 Haulla Waste Management

650 2nd street, San Francisco, California 94107 USA

Outbound Sales Representative

Aug. 3, 2023- Oct. 29, 2023 Business outsource Systems Limo Reservations

Dispatcher

Nov. 6, 2023- Dec. 6, 2023 Cleaning in Motion Inc.

1820 NE 163 St. Suite 202 N Miami Beach, FL 33162

Appointment Setter

Dec. 8, 2023 - March 5, 2024 Account Cloud

Byron Bay Hinterland, NSW

Outbound Sales Representative

Feb. 16, 2025 - Present Telemarketer/ Appointment Setter

The Global Nifty Digital Marketing

Australia Ave. Sydney Olympic Park NSW 2127 Australia

Awards:

JOLLIBEE-ILIGAN “Best in Fry Man” July 25, 2009

Responsibilities included:

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Key Skills and Qualities:

Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback

References:

Chef Gerry Montenegro Cruz Chef Jasper Andrew Kong

Corporate Chef Executive Chef

Vikings Buffet and Restaurant Sumilon Island Resort Cebu City

Chef Bhong Bañares Chef Albert Candano

Sous Chef Sous Chef

Vikings Buffet and Restaurant P’que Vikings Buffet & Restaurant

Chef Von Ragudos Marcus Vincent Fernando

Executive Chef Head Chef/General Manager

Vikings Buffet and Restaurant P’que South Pub Resto& Bar

Jacqui Zamora Norjean Bacansing Ando

Coach/Team Leader Senior Agent

Teleperformance CDO Big Time Management

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