HR Executive: Public Sector Labor Relations & Organizational

KELLIE A. HEBERT, MPA, SHRM-CM

Lowell, MA 978-***-**** *************@******.***

LinkedIn: https://www.linkedin.com/in/kellie-hebert-924a57b3 PROFESSIONAL SUMMARY

SHRM-Certified Human Resources and Employee Relations professional with more than ten (10) years of mid-level and executive experience in public sector personnel administration, contract negotiation and organizational leadership. Skilled in labor law compliance, collective bargaining, and employee engagement across unionized and non-union environments. Recognized for “Getting to Yes” negotiations, common ground bargaining, fostering collaboration, maintaining fairness and transparency, and achieving operational excellence in complex organizations. CORE HR COMPETENCIES

• Human Resources, Investigations, Benefits Administration, Personnel Records Management

• Health Insurance Plan Design, Health Trust Management, Stop Loss Coverage

• Cafeteria Plan Design, Mitigation Planning, Employee Benefits Design and Presentations

• Collective Bargaining, Union Negotiation, Contract and Grievance Administration,

• Employee Relations, Focus Groups, Team Building and Management Training Programs

• Labor Relations, Successor Contract Agreements, Strategic Planning, Mediation, Arbitration

• Employment Law, ADA Accommodations, Compliance (ADA, FLSA, FMLA,, etc.)

• Performance Management, Performance Improvement Plans, Coaching and Mentor Programs

• Employee Manuals, Human Resources Policy & Procedure Development

• Organizational Leadership & Communication, Staff Training, Coordination HR/Personnel Committees

• Workforce Planning, Employee Engagement, Recognition Programs, Succession Planning PROFESSIONAL EXPERIENCE

Various Municipalities — Independent Consultant & Interim Municipal Manager 2019 - Present

• Provided short-term HR/management services to municipalities during staff transitions.

• Conducted classification/compensation analyses, policy updates, collective bargaining preparation.

• Interim Assistant Town Administrator in Concord & Littleton; HR Consultant in Middleton.

• Delivered executive leadership, operational management, and special projects, including o Town of Littleton — Interim Assistant Town Administrator and Purchasing Agent o Town of Concord – Interim Assistant Town Manager & Human Services Director o City of Methuen – Fiscal Analyst/Consultant to City Council o Town of Middleton – HR Consultant (Compensation & Benefits Analysis) City of Somerville, MA — Director of Finance & Administration, Water & Sewer Dept. 2024 –2025

• Served in multiple roles during vacancy of Department Director from January to August 2025.

• Managed all administrative, personnel & finance operations for $53M municipal enterprise fund.

• Supervised 12 staff members, including union and non-union personnel.

• Served as department’s HR labor liaison, overseeing disciplinary actions, evaluations & policies.

• Advised leadership team on labor compliance, employee grievances, and classification issues. Town of Sterling, MA — Town Administrator & Human Resources Director 2020 – 2021

• Oversaw HR, labor relations, administration for $24M town budget and multi-unit workforce.

• Served as Chief Financial Officer, Procurement Officer and Personnel Director.

• Directed all labor relations, collective bargaining, grievance, and arbitration activities. Town of Topsfield, MA — Town Administrator & Personnel Director 2013 – 2019

• Led negotiations for seven labor unions; administered personnel policies for 120 employees.

• Reduced OPEB liability by $8M; implemented major benefit cost savings through collaborative negotiations with all 12 municipal, non-school unions

• Managed all town-wide Human Resources, finance, procurement functions; implemented non- union staff/management classification and compensation system; Negotiated all 7 union contracts Town of Belmont, MA — Assistant/Interim Town Administrator 2011 - 2013

(Appointed Interim Town Administrator January - September 2012)

• Supported the Select Board and Town Administrator with town-wide operations, personnel, finance

• Managed HR, benefits, and employee relations functions during leadership transitions City of Lowell, MA — Human Relations Manager 2008 – 2011 Responsible for HR Department budget of $200K, 5 staff members, health insurance and benefits ad- ministration, OPEB reporting, personnel and training for 980 municipal employees; Involved in the City’s annual budget planning and preparation process, health insurance negotiations, payroll oversight, labor relations and personnel and compensation policies. Key accomplishments included:

• Managed Human Resources and personnel administration for 980 employees and 13 unions.

• Administered $60 Million self-insured health trust fund for 3,200 municipal employees/retirees.

• Conducted negotiations, grievance resolution, arbitration preparation, and disciplinary hearings.

• Developed, implemented and communicated the City’s Human Resources and personnel policies.

• Managed employee benefits, health insurance plan design, stop-loss insurance & OPEB reporting.

• Coordinated Union Contract Negotiations, health plan design, arbitrations and mediation hearings.

• Directed/coordinated multi-year negotiations for Insurance Advisory Committee with 20 unions. EDUCATION

Master of Public Administration (MPA) — Northeastern University, Boston, MA (Magna Cum Laude) Bachelor of Arts, Political Science — Emmanuel College, Boston, MA (Magna Cum Laude) PROFESSIONAL AFFILIATIONS

• Society for Human Resources Management (SHRM)

• International City/County Management Association (ICMA), Member

• Massachusetts Municipal Managers Association (MMMA), Member

• Government Finance Officers Association (GFOA), Member

• Massachusetts Municipal Human Resources Association, Member TECHNOLOGY & FINANCE SKILLS

Executive Administration • Strategic Planning • Budgeting & Forecasting • Meeting Coordination Confidential Information Management • Microsoft Office Suite • Google Workspace • OpenGov ClearGov • Zoom • SharePoint • ADP • SAP • Workday • WorkJam • MUNIS/Tyler Technologies

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