Administrative Operations & Personal Support Specialist

Megan Reddy

Johannesburg, South Africa 084-***-**** ************@*****.***

Professional Summary

As a dedicated and proactive individual, I am confident in my skills and training, backed by a strong educational background and diverse work experience. With a Bachelor of Arts in Psychology and Criminology complemented by formal training in Human Resource Management, I possess a solid academic foundation. My tenure in various roles reflects my adaptability and commitment to excellence. This is supported by a proven track record in administrative operations, customer support, personal assistance and event management. I am well equipped to contribute effectively in any dynamic work environment.

Work Experience

The Hyding Wellness Retreat

Hybrid Medical Receptionist and Administrator November 2025 – Present

• Manage front-desk operations, including guest reception, telephone handling, and inquiry resolution.

• Coordinate appointment scheduling and calendar management across departments.

• Process payments, perform accurate cash handling, and assist with basic financial administration.

• Maintain organised records, documentation, and daily operational logs.

• Provide ongoing administrative support to management and operational staff.

• Contribute to smooth daily operations within a premium client-facing environment. The Hyding Wellness Retreat

Junior Personal Assistant September 2025 – October 2025 (Contract)

• Supported senior management with high-volume administrative coordination in a professional medical and wellness setting.

• Organised calendars, meetings, correspondence, and operational priorities across multiple stakeholders.

• Processed invoices, managed supplier communication, and assisted with purchasing activities.

• Acted as a liaison between management, practitioners, tenants, and clients to maintain efficient centre operations.

• Provided reception support and client-facing assistance during peak periods. Howler

Event Management Service Casual Staff Member 2022 – Present (Part time)

• Delivered on-site operational and customer support during large-scale events.

• Backend event technology systems, support including ticket scanning platforms, payment processing, and virtual wallet/credit loading

• Resolved ticketing and payment discrepancies to minimise disruption during live events.

• Handled high-volume financial transactions with accuracy and compliance.

• Assisted with crowd flow coordination to ensure safe and efficient event operations. Tharusha Naidoo Physiotherapists

Reception and Administration March 2025 – September 2025 (Temp Position)

• Managed patient file uploads and maintained accurate digital records.

• Scheduling appointments and calendar management.

• Submitted and tracked medical aid claims and supporting documentation.

• Process payments and cash handling.

• Assisted with basic financial administration and payment tracking.

• Managed patient inquiries and provided general administrative support to the practice. References available on Request

Education

The Tefl Academy

Level 5 Teaching English as a Foreign Language Course 2025 The Tefl Academy

Classroom Teaching Practice Course (10 hours) 2024 University of Cape Town

Short Course In Human Resource Management 2023

University of Pretoria

Bachelor of Arts Majoring in Psychology and Criminology 2020 – 2022 Holy Family College

Matriculated with Bachelors Pass 2015 – 2019

Core Skills

• Valid Code 8 Driver’s License.

• Basic proficiency in Microsoft Office.

• Data capturing.

• Diary and calendar management.

• Executive & administrative support.

• Office and operations coordination.

• Social media management.

• Strong analytical thinking a decision making skills.

• Event management and operations support.

• Effective interpersonal skills with the ability to build connections.

Contact this candidate