Developmental Disability and Mental Health Specialist

Mindy Hegstad, MSW, DDMHS, LAASW

**** ******** ****** ******’s prepared Social Worker with 25+ years experience in school, clinical and

Longview, WA 98632 administrative settings.

Phone: 360-***-**** Developmental and Intellectual Disability Mental Health Specialist

**********@*****.*** Social Worker Associate Advanced License, WA State, SA61517511

May 2011, Developmental Disability Specialist Designation, Washington State DSHS

June 2006, MSW with Public Administration Certificate, Eastern Washington University

June 1999, BA, The Evergreen State College

Positions Held

January 2023 – present, Direct Service Professional, Rever Grand

Direct support for individuals with IDD and their families ensuring treatment and behavioral goals are addressed and met

Crisis, behavioral health and day treatment planning for individuals with IDD, behavioral and medical comorbidities and their families

Coordination of Care and Services for individuals with IDD, behavioral and medical comorbidities and their families

August 2013 – present, Independent Social Work Contractor

Review of QM and UM Programs to identify areas for improvement, development and planning for BHOs, RSNs, and local Governments

Creation of policies, programs, QM and UM plans consistent with Medicaid Standards, County, State and Federal laws and contracts, statistical and clinical analysis of QM/UM data for BHOs, RSNs, and local governments

Developmental and Intellectual Disability Mental Health Specialist consultant. Focus on strategies for communication, behavioral health and crisis planning

Screening, hiring, training and oversight of Direct Support Personnel for individuals with IDD and medical comorbidities. i

Coordination of care, Advocacy and Direct Support for individuals with IDD and medical comorbidities including end of life care and death doula services.

October 2012 – August 2013, Quality Manager, Southwest Washington Behavioral Health

Design, development, implementation and review of Quality Management Plans and Strategies, performance measures, policies, and programs

Oversight of Quality Management Program Activities and staff

Creation of monitoring tools based on Medicaid and State contracts, CFR, WAC, RCW

Ensuring policy/program adherence to State, Federal and County Standards and Medicaid contracts

Coordination and collaboration with Network Providers, Agency Staff, Ombudsman and Quality Review Team

Statistical Analysis of Data

Report writing; including all Performance Improvement Projects, evaluations of agency performance including

corrective action plans

Developing and Conducting Trainings for staff, Network Providers and Community Partners

March 2006-October 2012, Quality Manager, Cowlitz County Human Services

Design, development, implementation and review of Quality Management Plans, Strategies, Performance Improvement projects, performance measures, and Utilization Management

Facilitating Quality Management, Internal Clinical Care and Provider Network Meetings

Lead on Federal and State Audits, monthly audits, including internal and external providers

Creation of tracking mechanisms and handling of Incident Reporting, Grievance and Complaints, Appeals and

second opinions

Report writing; including all Performance Improvement Projects, evaluations of agency performance including

corrective action plans

Developing and Conducting Trainings for staff, Network Providers and Community Partners

Working closely with the SWRSN Medical Director, Compliance Officer, QRT and Ombudsman

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