Engineering Documentation & QA Specialist

Joy Thomas ***.**********@*****.*** 832-***-****

Career Objective:

Employment with an organization seeking the skills and knowledge acquired by working as an Engineering Documentation Specialist, Quality Assurance Documentation Specialist, Manufacturing/Supplier/Vendor/User Record Book Builder and General Office Assistant. My goal is to continue to broaden my knowledge base and work experiences, allowing for the opportunity to contribute towards the growth of an organization.

Core Competencies:

Knowledge of document management, transfer, preservation and maintenance; Familiar with the methodology and procedures of document management; Knowledge of document control database systems; Familiar with cGMP regulations to ensure documentation & record keeping practices are in compliance with manufacturing regulations and standards to maintain quality during manufacturing operations; Excellent leadership and interpersonal skills for managing work and tasks; Ability to handle tasks simultaneously and to work effectively with interruptions; Good organizational, time management skills and ability to meet deadlines; Ability to resolve routine problems and questions independently.

Professional Experience:

Organization: People 2.0 North America LLC, 2901 Wilcrest Dr., Ste. 500., Houston, TX 77042

Designation: Contractor

Document Controller, Transocean (December 2024-March 2026) - Managed end to end technical documentation workflows between the company, customers, and suppliers using the designated Document Management System (DMS).

Received, registered, and organized supplier documentation in accordance with project and quality requirements.

Routed documents to internal review teams through electronic workflows, ensuring timely review and approval cycles.

Monitored, tracked, and expedited documentation status to maintain schedule compliance.

Maintained accurate metadata, revision histories, and document control standards.

Generated documentation status reports and KPIs to support project visibility and decision making.

Organization: Robert Half, 1780 Hughes Land Blvd., The Woodlands, TX 77380

Designation: Contractor

Document Control Specialist, Realterm (April 2024-December 2024) - Responsible for proper handling of technical documentation while ensuring internal requirements and industry standards were followed, ensure unique document identifier according to the document indexing system for all technical documents, and under direction of the Document Controller, perform a variety of specialized document control functions to ensure the accurate and timely receipt, storage and release of records and drawing and provided administrative duties related to a specific project(s) or department(s).

Organization: Professional Alternatives, 1800 W. Loop S., Houston, TX 77027

Designation: Contractor

Owner Inquiry Assistant, Chord Energy (February 2024-April 2024) - Assisted the Land Department team with high volume of phone calls and emails following annual Form 1099 mailing to landowners.

Called and emailed owners utilizing a canned script, utilized basic analytical skills to answer 1099 revenue questions which required customer service phone etiquette and an interpersonal skill set with the ability to deescalate.

Inventory Audit Assistant, Tenaris (January 2024) - Compiled, produced, and reviewed applicable piping inventory data for input into ERP system.

Organization: NOV, 6390 N. Eldridge Pkwy., Houston, TX 77041 Duration: Jul 2022 - Nov 2023

Designation: Final Documentation Specialist

Compiled, produced, and reviewed applicable documentation utilizing the engineering document database to create Manufacturing Record Books, Supplier Manufacturing Record Books, User Manuals & Declaration of Conformities, for customer equipment.

Reviewed complied books for accuracy, and provided correctional feedback as needed for the U.S. Final Documentation Group.

Transmitted electronic MRB copies. Printed & manually compiled physical hard copies and CD when required per customer contract.

Trained new employees on department process, work instructions, and how to compile/review Manufacturing Record Books, Supplier Manufacturing Record Books, User Manuals and Declaration of Conformities.

Worked to decrease turnaround times, streamline work processes, and collaborated with team members cooperatively and jointly to provide quality internal and external customer service.

Performed other work-related tasks as necessary while compiling with all NOV Company & HSE policies & procedures.

Organization: NOV, 4703 Creekmont Dr., Houston, TX 77091 Duration: Apr 2021 - Apr 2022

Designation: QC Documentation Assistant (Project Based Contractor via Global Edge Consulting, LLC)

Responsible for providing daily support to the QC/QA department in the areas of data-entry, maintenance, and record management of all documentation, obtaining/retrieving various quality documents like ITP’s, Inspection Checklists, RFI, method statements, non-conformance reports, technical queries, inspection assignment package, disposition report, material request, technical approval request, hydro test packages and other miscellaneous router/work order/project contract documents.

Reviewed documents for accuracy, conformance with project requirements and written standards.

Collaborated with document owners and suppliers/vendors to amend non-conforming documents.

Copied, scanned, and prepared documents for off-site storage, checked for accuracy, revised files and supplier manufacturing record books, updated technical documents (i.e., manuals and workflows), filed documents in physical and digital records, retrieved files as requested by various internal departments, suppliers, vendors, and customers.

Performed administrative duties such as creating training Power Point presentations related to inspector training for the QA/QC department, scheduling customer vendor surveillance teams, and third-party certifying authorities (i.e., DNV & ABS) for quality inspection activities per work order specifications.

Organization: Energy Transfer, 1300 Main St., Houston, TX 77002 Duration: Aug 2019 - April 2021

Designation: Project Administrator (Project Based Contractor via Aerotek)

Responsible for proper handling of technical documentation while ensuring internal requirements

and industry standards were adhered to by all the stakeholders.’

Ensured unique document identifier according to the document indexing system for all technical documents.

Under direction of the Document Control Supervisor, performed a variety of specialized document control functions to ensure the accurate and timely receipt, storage and release of records and drawing and provided administrative duties related to a specific project(s) or department(s).

Organization: NOV, 10323 Richmond Ave. Houston, TX 77042 Duration: Jan 2008 - Apr 2018

Designation: Engineering Document Control Specialist/Release Coordinator

•Ensured document control functions were adhered to by all the stakeholders within outlined procedures in a timely manner, confirmed vendor drawings, hard copies and electronic messages logged by team members into the document control software application Teamcenter.

•Created Bill of Materials in SmarTeam, and Teamcenter.

•Released new and revised documents in SharePoint, Teamcenter and applicable ERP application per project requirements.

•Communicated effectively with engineering staff on the status of drawings, organized necessary filing and archiving technical documents.

•Assisted with updating redlines to technical drawing at the direction drawing, and the processing of various engineering documents.

•Tasked with controlling and monitoring documents assuring compliance with the corporate methodology and procedures.

•Coordinated with function representatives, Engineers, Designers, and fellow team members involved in documentation projects.

•Tasked with supporting and assisting engineering team members in organizing, controlling reports, specifications, manuals, bill of materials and all documentation pertaining to various product lines.

•Responsible for Teamcenter and ScanDoc training as well as primary support resource responsible for new team member users utilizing Teamcenter and all applicable engineering software.

•Updated document control procedures and standardized formats based on project requirements as directed by supervisor.

•Maintained list of company employee signatures & initials used for approving documents and redlines.

Software Summary:

Microsoft Word, Excel, PowerPoint, Access, SharePoint, Outlook & Teams, Oracle, RigOffice/RigDoc, Documentum, Teamcenter, FileNet Content Navigator, Project Pulse, Pangea, DataCap Scanning Software, Project Completion Tracking System(PCTS), OneDrive, Office 365 Forms, Adobe Acrobat DC, SmarTeam, SAP 4\HANA (Accounting), SAP Material Management, Sales & Distribution/Purchasing, Procurement & Contracts, SyteLine, SolidWorks, AutoCAD, and any software application with training.

Education

Houston Community College

Texas Southern University

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