Data Analytics & Visualization Specialist

Kenneth I. Finch Jr.

La Vernia, Texas 830-***-**** *****.***********@*****.*** Retired US Army SKILLS

Programming Languages & Tools: SQL, Python (Pandas, NumPy, Matplotlib, Scikit-learn), R, Excel (Pivot Tables, VLOOKUP), Jupyter Notebook, Google Sheets, Git

Data Analysis & Visualization: Tableau, Data Cleaning, Data Mining, Exploratory Data Analysis (EDA), Statistical Analysis, A/B Testing, KPI Tracking, Dashboard Design, ggplot2, Power BI

Core Analytics Skills: Data Modeling (Star Schema), Data Warehousing Basics, ELT Pipelines, dbt, Snowflake, Data Validation, Report Automation, Business Intelligence, Google Analytics (GA4), Machine Learning Fundamentals(Naïve Bayes, KNN), AWS (S3, Lambda, EC2) Professional & Soft Skills:

Analytical Thinking, Attention to Detail, Problem Solving, Discipline & Leadership (Veteran), Cross-Functional Communication, Team Collaboration, Agile Methodology, Presentation Skills, Adaptability Education: Champlain College Major: B.S. in Cyber Security, GPA: 3.72 Graduation: 2024 EXPERIENCE

Amentum McMurdo Station, Antarctica

Data Analyst Oct 2024 - Mar 2025

● Collected, cleaned, and analyzed 1,000+ daily operational data points using Python (Pandas) and SQL, enabling proactive anomaly detection and improving system performance insights.

● Built automated dashboards in Tableau to visualize trends and performance KPIs, reducing manual reporting efforts by 25% and accelerating data-driven decision-making.

● Maintained structured datasets in Snowflake, performing ad hoc queries and supporting downstream analytics through optimized data modeling (Star Schema) and ETL workflows.

● Developed and maintained 12+ reusable dbt (SQL) models and supporting Python scripts for orchestration, transforming raw operational data into trusted datasets for consistent, reliable reporting.

● Conducted statistical analysis and A/B testing on operational datasets to uncover performance insights, validate hypotheses, and present findings to cross-functional stakeholders through clear data storytelling, visualizations, and documentation.

● Supported data warehousing efforts by contributing to schema design and transformation logic, improving data reliability and accessibility for reporting teams across departments. Asurion Tennessee, United States

Technical Data Analyst Feb 2022 - May 2023

● Analyzed and categorized over 1,000+ customer support cases using Excel (Pivot Tables, Conditional Formatting) to identify trends and enhance the internal knowledge base, contributing to a 15% boost in first-contact resolution.

● Utilized Python to automate the tagging and summarization of support case data, enabling efficient root-cause analysis and helping reduce recurring ticket volume by 20%.

● Wrote SQL queries to extract and segment case data by issue type, urgency, and resolution time, supporting data-driven prioritization of bug fixes and feature enhancements.

● Created visual reports in Tableau to present actionable insights to cross-functional teams, influencing the resolution of 5+ high-impact issues and improving platform reliability and customer satisfaction. Process Improvement Besser-Appco Alpena, MI, USA

Warehouse Manager Mar 2006 - May 2016

● Managed operations in a 25,000+ sq. ft. facility, tracking inventory movement and warehouse KPIs using Excel (VLOOKUP, Pivot Tables, Conditional Formatting), improving order accuracy to 98%+.

● Implemented inventory control and reporting processes, reducing picking/packing errors by 30% and optimizing space utilization and stock rotation using data-driven analysis.

● Created and maintained daily operational reports for leadership using Excel and shared dashboards, enabling better demand forecasting and labor planning.

● Led a team of 15+ staff, using performance data to drive 20% productivity gains through targeted cross-training, scheduling optimization, and process improvement.

● Maintained equipment lifecycle logs and maintenance schedules, reducing equipment downtime by 25% through proactive planning and performance tracking.

United States Army Texas,USA

Maintenance Shop Foreman Jun 1997 - Nov 2005

● Directed maintenance operations for over 50 tactical vehicles and support systems, ensuring mission readiness through preventive maintenance, safety compliance, and hands-on leadership during domestic and overseas deployments.

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