Versatile Administrative Support and Customer Service Professional
Resume:
Terry Singletary
*******************@*****.***
*** ******** ***. #*** ****, CA 92821
EDUCATION
HEALDS BUSINESS COLLEGE
Oakland, CA
Advanced course in Data Entry Data Entry (Jan 1971)
LICENSES AND CERTIFICATIONS
Computerized Medical Insurance Billing
Medi-Cal Provider Training Seminar
Golden Key Education Program
Telephone Techniques
Medical Core
Medical Insurance Coding
EXPERIENCE
CASHIER
Disneyland Resort, Anaheim, CA / Nov 2022 - 2023
Processed cash, credit, and debit transactions accurately using point-of-sale (POS) systems.
Provided exceptional guest service by greeting visitors, answering questions, and offering directions or information about park attractions.
Managed operational responsibilities including balancing cash drawers, restocking merchandise or supplies, and maintaining a clean, organized work area.
Took food and beverage orders, recommended additional items, and followed all safety and sanitation guidelines.
Adapted to fast-paced indoor and outdoor work environments, including extended periods in direct sunlight.
CAMPUS SAFTEY
Fullerton College, Fullerton, CA / April 2022- Nov 2022
Processed cash transactions accurately and efficiently.
Filed and maintained documentation related to parking violations.
Assisted students, staff, and visitors with parking inquiries and directional guidance.
Delivered, received, and distributed mail and internal correspondence.
CAREGIVER
Brookdale Assistant Living, Baldwin Park, CA / Dec 2020 – April 2021
Provided direct patient care, including hygiene assistance, repositioning, and ambulation.
Measured, recorded, and reported vital signs and intake/output, ensuring accurate documentation.
Observed and reported patient condition changes to nursing staff, supporting timely interventions.
Maintained patient safety and infection control standards in accordance with facility protocols.
CAREGIVER
Orange County In-Home Supportive Services, Santa Ana, CA / Jun 2009- Jul 2018
Perform housekeeping duties, such as cooking, cleaning,
washing clothes or dishes, or running errands.
Administer bedside or personal care, such as ambulation
or personal hygiene assistance.
Care for individuals or families during periods of
incapacitation, family disruption, or convalescence,
providing companionship, personal care, or help in
adjusting to new lifestyles.
Prepare and maintain records of client progress and
services performed, reporting changes in client condition
to manager or supervisor.
TELEPHONE SECRETARY
Appletree Telephone Secretary, Anaheim, CA / Nov 2007 – Jun
2009
Route emergency calls appropriately.
Answer incoming calls, greeting callers, providing
information, transferring calls or taking messages as
necessary.
Page individuals to inform them of telephone calls, using
paging or interoffice communication equipment.
CAREGIVER
Orange County In-Home Supportive Services, Santa Ana, CA / Sept 1998- Oct 2005
Administer bedside or personal care, such as ambulation
or personal hygiene assistance.
Care for individuals or families during periods of
incapacitation, family disruption, or convalescence,
providing companionship, personal care, or help in
adjusting to new lifestyles.
Perform housekeeping duties, such as cooking, cleaning,
washing clothes or dishes, or running errands.
Prepare and maintain records of client progress and
services performed, reporting changes in client condition
to manager or supervisor.
REFERENCES
References available upon request
.
Contact this candidate