Versatile Security and Hospitality Professional with Leadership
Resume:
Rachel Kennedy
Pensacola, FL *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Corrections Officer
Escambia County Corrections-Pensacola, FL
August 2022 to Present
• Member of the Tactical Response Team
• Certified General Instructor through Escambia County School Board and George Stone Technical College
• Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
• Enforced rules and regulations consistently while treating all inmates with fairness and respect
• Responded promptly to emergencies or incidents within the facility, taking appropriate action to de- escalate situations or request backup when necessary
• Performed searches on individuals, cells, vehicles
• Documented all incidents, observations, and interactions in detailed reports for administrative purposes
• Participated in ongoing training programs to enhance knowledge of corrections policies, procedures, crisis intervention techniques, and self-defense
• Monitored surveillance cameras and alarm systems to detect any unauthorized activities or potential security breaches
• Conducted thorough investigations into alleged rule violations by interviewing witnesses, reviewing evidence/documentation before making recommendations for disciplinary actions if necessary Bartender/Server
Perdido Beach Resort-Orange Beach, AL
June 2021 to Present
I shift in and out of departments within the resort. Barista at the coffee shop. Waitressing in Latitude 30 restaurant. I also work pizzeria inside of resort. Server/Hostess
IHOP-Mobile, AL
November 2018 to June 2021
Maintaining a professional customer service experience. Diverse guest connections. Keeping up cleanliness and sanitizing workplace. Changing out of expired products and replacing with new . Organization skills with various work tasks .
Server
P.F. Chang's-Mobile, AL
May 2017 to November 2017
Education
High school diploma
Butte High School-Butte, MT
September 2010 to January 2012
High school diploma
Butte High School
August 2010 to January 2012
Skills
• Patient flow optimization
• Organizational skills
• First aid
• Driving
• Microsoft Excel
• Integrity
• Suspicious activity investigations
• Supervising experience
• Computer skills
• Key Performance Indicators
• Microsoft Office
• Patient interaction
• Computer literacy
• Typing
• Customer inquiry handling
• CPR
• Inventory control
• Time management
• Communication skills
• Customer communication
• Sales
• Weight handling in the workplace
• Cashiering
• Law enforcement
• Data entry
• Computer operation
• Decision making
• Teamwork
• Serving Experience
• Security
• Writing skills
• Lesson planning
• Report writing
• Microsoft Word
• Customer service
• Conflict management
• Guest services
• Patrolling
• Collaborate with healthcare professionals
• Cash handling
Certifications and Licenses
First Aid Certification
CPR Certification
Armed Security License
Firearms License
Food Handler Certification
Driver's License
AED Certification
Teaching Certification
Additional Information
I pay close attention to detail and policy. I pride myself in prompt and professional responses. I am a reliable and responsible individual.
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