Patient Services Specialist and Coordinator Resume

H. Renee Williams

**** ******* *** ** #*** Washington, DC 20010 202-***-**** *********@*****.***

Seeking a position where my skills are an asset to the job and I am given the opportunity to grow with a strong and reliable team.

PATIENT SERVICE SPECIALIST NovaCare Rehabilitation – Bethesda, MD

October 2022 – September 2024

As a patient service specialist it is my duty to handle the daily functions of the office as well as patient registration. I am responsible for checking in patients, assisting with paper work and alerting the physical therapists to the arrival of the patients. I am also responsible for collecting copayments and verifying insurance.

PATIENT CARE COORDINATOR Montgomery Orthopedics – Chevy Chase, MD

March 2022 – October 2022

As a patient care coordinator it was my duty to handle the daily functions of the office as well as patient registration. I was responsible for checking in patients, assisting with paper work and alerting the physical therapists to the arrival of the patients. I was also responsible for collecting copayments and verifying insurance.

PATIENT CARE COORDINATOR Pivot Physical Therapy – Washington DC

September 2021 – March 2022

As a patient care coordinator it was my duty to handle the daily functions of the office as well as patient registration. I was responsible for checking in patients, assisting with paper work and alerting the physical therapists to the arrival of the patients. I was also responsible for collecting copayments and verifying insurance.

PATIENT REGISTRATION Insight Global - Washington DC

August 2019 – September 2021

As a temporary employee with Insight Global I secured a position with Washington Hospital Center as a front desk associate in patient registration. I was responsible for checking in patients, assisting with paper work and alerting the medical assistants to the arrival of the patients. I was also responsible for collecting copayments and verifying insurance.

ASSOCIATE TEAM LEADER H&R Block - Washington DC

December 19, 2019 - April 17, 2020

During this tax season I served as the office manager/associate team leader for one of the DC offices for H&R Block. In this position I managed a staff of thirteen individuals including tax professionals and customer service professionals. I maintained the overall office decorum and assisted my tax professionals in meeting their project goals on daily a basis. I also assisted with answering phones, scheduling client appointments, taking payments and making deposits. I also created the schedule and delegated office openers and closers when needed.

References

Lisa Driver 301-***-****

Toshima Williams 202-***-****

Melissa Wimbush 240-***-**** Washington Hospital Center

Sharon Duvall-Humes 301-***-****

Lashawn Nobles 240-***-**** Washington Hospital Center

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