Customer Service & Support Specialist
Resume:
Margaret Martinez
San Antonio, TX *****
******************@*****.***
Work Experience
Member Care Representative
Centene Corporation/HealthNet-New York, NY
August 2025 to Present
Assist members with account management, answer questions regarding insurance plan, assist with finding a Dr, assist with seeing if medication is covered with insurance plan Customer Service Representative
Progressive Leasing-Draper, UT
October 2021 to June 2025
Answer customers questions and concerns as well as make changes to customers payment schedules, take payments, provide outstanding customer service Customer Service Representative
C3 Connect
September 2020 to February 2021
Took calls, transferred calls,
Data entry
Cashier
Dunkin' Donuts-San Antonio, TX
November 2019 to April 2020
Cashier,greeted customers
Education
Liberal Arts & Sciences (Associate)
Northwest Vista College
June 2018 to June 2018
Skills
Microsoft Office Negotiation Typing Customer support Upselling English Customer Service Data Entry
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