Administrative & Data Entry Specialist with 30 Years Experience

Padma M. Ramaraju

** ****** *****

Marlborough, MA 01752

Cell: 774-***-****

Email: ********.*****@*******.***

Results-driven professional with 30 years of experience supporting high-volume, client-facing tax and engagement teams within a Big Four environment. Expertise in document production and management, workflow coordination, client engagement support, and administrative operations. Proven ability to manage complex processes, ensure accuracy, meet tight deadlines, and deliver high-quality service. Adept at leveraging Microsoft Office Suite and enterprise systems to improve efficiency and support organizational goals.

Core Skills

Document Management Data Processing Client Support Tax Engagement Coordination Reporting Administrative Support SOP & Compliance multi-tasking Attention to Detail Microsoft 365 Teams

Experience

PricewaterhouseCoopers LLP (PwC Boston) October 1995 – March 2026 Individual Contributor – Engagement Support Concierge for Workplace Services (Fortune 500 clients) Responsibilities:

Delivered high-quality tax return products while ensuring client satisfaction and consistently meeting deadlines across 25 annual tax return cycles.

Supported PwC Tax LOS engagement teams, by managing tax documentation workflows, including downloading client files from Client Remote Workspace (CRW) and organizing them within PwC Tax Docs System for internal review.

Coordinated with internal AC teams to initiate document reviews and maintained engagement trackers to ensure accurate status reporting and workflow transparency.

Managed final tax return distribution by coordinating with Reprographics services to print and deliver partner-approved returns to client contacts.

Converted trial balance workflows from PDF into PwC Standard Excel format, improving data usability for tax teams.

Created and closed Work Breakdown Structure (WBS) codes to support internal time and expense tracking.

Allocated engagement revenue among partners using PwC myEngage platform.

Assisted in drafting and finalizing client engagement invoices.

Generated and analyzed Work-in-Progress (WIP), Trip Analysis, and Long Text WIP reports to support engagement monitoring.

Produced and distributed daily tax return status reports to internal teams and stakeholders.

Assisted in preparing and finalizing client engagement invoices for external clients and inter- territory teams.

Developed and published daily PwC news updates for internal marketing communications.

Collaborated with the Graphics team to create charity advertisements and event banners for client engagements.

Provided logistical and documentation support for PwC internal events.

Created, edited, and reviewed financial statements, audit committee reports, proposals, presentations, cover letters, opinion letters, name tags, tent cards, mailing labels and client communications, ensuring compliance with PwC documentation and branding standards.

Utilized tools and applications including Docs Open (Document & Workflow Management), CRW, Flow Motion, Alteryx, Power BI, Microsoft 365, Copilot, Tax DMS, Tax Docs, Outlook, SAP, S4HANNA and myEngage to support Assurance, Advisory and Tax LOS engagement operations. Education: Bachelors in Economics at Nagarjuna University, Guntur, Andhra Pradesh, India Certifications: MS Office Certification, Human-Centered Design (HCD) certification

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