Strategic Communications & Ops Leader with Federal Experience

James Thomas

Temple Hills, MD 301-***-**** ***************@*******.***

Clearance: Top Secret

Professional Summary

Strategic communications and program operations professional with nearly two decades of experience supporting federal agencies including the Department of State, Department of Defense, and Department of Homeland Security. Known for translating complex initiatives into clear, executive-ready communications while ensuring operational efficiency, compliance, and stakeholder alignment across high-tempo environments.

Core Competencies

Strategic Communications Program & Operations Management Executive Support Stakeholder Engagement Change Management Federal Compliance (Section 508) SharePoint & Collaboration Platforms Executive Briefings Process Improvement

Professional Experience

Strategic Communications Specialist / Subject Matter Expert

The Prospective Group – Arlington, VA Sep 2024 – Mar 2025

• Developed and executed bureau-wide communication strategies supporting data modernization initiatives.

• Drafted executive summaries, newsletters, weekly reports, and leadership presentations.

• Modernized PowerPoint decks and SharePoint homepages to improve usability and adoption.

• Ensured branding, accessibility, and Section 508 compliance across all deliverables.

Administrative Communications Specialist / Senior Operations Coordinator

The Prospective Group – Arlington, VA Nov 2022 – Sep 2024

• Supported senior leadership with calendar management, meeting coordination, and executive correspondence.

• Created standardized templates and managed SharePoint content for internal and external audiences.

• Coordinated cross-functional communications initiatives and provided QA for written materials.

• Streamlined workflows, reducing turnaround times and improving stakeholder alignment.

Public Affairs Specialist/Team Lead

Destiny Management Services – Rockville, MD Jan 2019 – Nov 2022

• Led public affairs and executive communications for NICoE leadership at Walter Reed.

• Drafted speeches, briefings, and reports for senior military and government stakeholders.

• Coordinated VIP engagements, high-level meetings, and sensitive communications.

• Provided operational and administrative leadership support in a secure environment.

Senior Communications Intelligence Team Lead

General Dynamics Information Technology – Arlington, VA Jan 2007 – Dec 2018

• Led intelligence analysis teams supporting national security and law enforcement missions.

• Authored and reviewed investigative reports and intelligence briefs.

• Managed quality assurance processes, productivity tracking, and stakeholder reporting.

Education

Master of Arts, Organizational Communication – Bowie State University

Bachelor of Science, Communications – Bowie State University

Technical Skills

Microsoft Office Suite SharePoint Microsoft Teams Adobe Creative Suite Team Foundation Server CRM Systems

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