Logistics and Delivery Professional Resume

Iesha Pettis

229-***-**** ********@*****.***

Professional Summary

Reliable and efficient transportation professional with experience in delivery logistics, customer service, and operations management. Adept at navigating routes, managing time-sensitive schedules, and ensuring customer satisfaction. A strong communicator with a proven ability to work independently in fast-paced environments.

Professional Experience

Driver Agent

HopDrive June 2024 – January 2025

● Proven ability to manage multiple deliveries efficiently while maintaining safety protocols.

● Strong track record of meeting deadlines in dynamic and time-sensitive environments.

● Transported vehicles to multiple dealerships across the Metro Atlanta area Intake Specialist

Brookdale Resource Center December 2022 – June 2023

● Managed admission paperwork and handled phone inquiries with professionalism.

● Proficient in Windows and Google communication platforms; demonstrated advanced typing skills.

● Worked independently in an office setting, showcasing self-motivation and organizational skills.

Delivery Driver

SPARK Program April 2021 – December 2022

● Delivered items from local stores to customers' homes, ensuring timely and safe delivery.

● Followed assigned routes and schedules to optimize efficiency.

● Assisted customers with unloading and handling items upon arrival. Direct Care Aide

Happy Hour Service Center February 2018 – April 2021

● Greeted and escorted patients to facilitate a smooth workflow within the department.

● Assisted with inventory control under the guidance of the Purchasing Clerk.

● Supported patient transfers and setups as requested by medical staff. Education

Master of Public Administration

Clayton State University January 2022 – May 2024

● Completed courses providing insights into healthcare legal procedures. Bachelor of Health Services Administration

Middle Georgia State University August 2016 – May 2021

● Member of the AHES program for two years.

● Recipient of the HOPE Scholarship for four years. Key Skills

● Logistics and Route Optimization

● Customer-Centric Service Delivery

● Time Management and Scheduling

● Problem-Solving and Adaptability

● Communication and Interpersonal Relations

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