Administrative Professional Seeking Growth Opportunities
Resume:
Lue Graham
********@*****.***
A seasoned administrative professional with over 25 years of experience in office management and administrative roles. Possess excellent people skills and a proven track record as a strong team player. Looking to bring extensive knowledge and expertise to contribute significantly to the company's success.
Education
Grand Canyon University, Phoenix, AZ.
• MS Criminal Justice with Emphasis in Legal Studies – September 2022
• MS Healthcare Administrations – March 2014
• BS Healthcare Science in Professional Development – March 2011
Skills & Qualifications
• Over 25 years of experience in administration and customer service
• Strong human resources background with over 7 years of experience
• Executive Assistant
• Business Administration
• English Communication
• Google Workspace
• Proactive
• Independent
• Paralegal
• Time Mgmt
• Microsoft Office
• Tech Savvy
• Attention to Detail
• LIMS Experience – Lab Information Management System
Work Experience
Kelly Services / Madonna College
Registrar/Admissions
August 2025 – January 2026
• Admissions
• Registrations
• Financial Aid
• Customer Service
Legal Assistant
JC Auto Law Firm, Southfield, MI
June 2023 -July 2025
• Prepared Legal documents
• Managed E-Filings with Mi-File
• Set up Depositions and deposition Preparations
• Retrieved Medical Records Retrieval and Assessments
• Handled most litigation Tasks
• Clio
• My Case
Self Employed Intermittently
Concession Stand Manager Intermittently
May 2022– July 2024
• Customer Service
• Concession Stand Operator
• Manager
• Team player
Legal Assistant
Vanessa Fluker ESQ. Law Firm, Detroit, MI
June 2021 – April 2023
• Customer Service, Administration
• Prepared complaints, jury demands, initial disclosures
• Drafted demand letters and Memorandums
• Managed E-Filings with Mi-File
• Communicated with opposing counsels, insurance adjusters, and clients
• Assisted with scheduling depositions
• Medical Records Retrieval and Assessment
• Handled litigation tasks and legal writing
Accounts Management
Fluidline Components, Clawson, MI
May 2017 – November 2020
• Customer Service Administration
• Contract Management
• Managed accounts payable and receivables
• Performed administrative tasks and sales of gear boxes, parts, etc
• Delivered excellent customer service
• Closer
Lab Technician / Supervisor
American Red Cross, Detroit, MI
November 2004 – August 2016
• Worked as a Q & L Components Laboratory Technician
• Handled blood manufacturing
• Supervised collections
Administrative Assistant
Kelly Services, Logicallis, West Bloomfield, MI
August 2016 – March 2017
• Performed administrative duties
• Provided customer service
• Scheduled meetings and set up interviews
Administrative Assistant
Kelly Services at MRM McCann, Birmingham, MI
January 2016 – June 2016
• Handled customer service
• Managed a 10-line phone system
• Arranged appointments
Office Manager
TLC Laser Center, West Bloomfield, MI
November 2014 – April 2015
• Managed the ophthalmologist's office
• Set appointments and managed filing
• Provided customer service and sales
• Closer of sales
Office Manager
Symcon Global Technologies, Inc.
March 2001 – October 2004
• Managed office operations
• Scheduled shifts
• Converted documents from India and ensured 24-hour turnaround
• Excellent in managing accounts, customer service, and administrative duties
References furnished upon Request
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