Versatile, Dependable Frontline Professional with Growth Potential

RESUME

LEAH COOPER

Converse, TX *****

210-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Dependable and hardworking professional with experience in childcare, retail, food service, and warehouse operations. Proven ability to thrive in fast-paced environments, meet productivity goals, and deliver excellent customer service. Strong communication, teamwork, and organizational skills with a commitment to safety, efficiency, and positive customer experiences. Seeking a full-time opportunity with growth and long-term stability.

YMCA – Childcare Provider

Schertz, TX • 09/2023 – Current

• Supervise and engage children in structured educational and recreational activities.

• Ensure child safety by maintaining proper supervision ratios and following safety procedures.

• Support emotional and social development through positive reinforcement and conflict resolution.

• Communicate regularly with parents regarding progress and behavioral updates.

• Maintain clean and sanitized environments to promote health and safety.

• Administer first aid when necessary in accordance with established protocols.

OnTrac – Package Handler

San Antonio, TX • 12/2024 – 03/2025

• Loaded and unloaded packages efficiently to meet strict delivery deadlines.

• Sorted packages by route and destination with high accuracy.

• Maintained a fast-paced workflow in a high-volume warehouse environment.

• Followed safety procedures to prevent workplace injuries and ensure team compliance.

• Worked collaboratively with team members to meet daily productivity goals.

• Operated warehouse equipment and performed repetitive lifting up to [insert weight if you’d like – usually 50 lbs].

Walmart – Personal Shopper

Converse, TX • 05/2023 – 07/2023

• Accurately selected and prepared online grocery orders for customer pickup.

• Maintained high order accuracy and met strict fulfillment deadlines.

• Provided exceptional customer service by resolving concerns promptly and professionally.

• Managed multiple orders simultaneously in a fast-paced retail setting.

• Ensured temperature-sensitive items were properly stored and handled.

Buffalo Wild Wings – Server / Cashier / Hostess

San Antonio, TX • 06/2021 – 01/2023

• Delivered high-quality customer service in a high-volume restaurant environment.

• Managed multiple tables while maintaining accuracy and efficiency.

• Increased sales through upselling and product knowledge.

• Handled cash and card transactions with strong accuracy.

• Assisted in training new team members on company standards.

Raising Cane’s – Cashier

San Antonio, TX • 06/2020 – 01/2021

• Processed transactions efficiently while maintaining excellent customer service.

• Reduced wait times by assisting during peak hours.

• Maintained cleanliness and organization throughout the store.

• Adapted quickly to POS systems and operational procedures.

EDUCATION

Northeast Lakeview College

Associate of Arts in Psychology (Teacher Education)

Expected 05/2026

Samuel Clemens High School

High School Diploma – 06/2022

SKILLS

• Customer Service & Client Support

• Warehouse Operations & Package Handling

• Time Management & Multitasking

• Conflict Resolution

• Team Collaboration

• Strong Communication Skills

• CPR & First Aid Certified

• Adaptability & Fast Learner

• Basic Computer & Data Entry Skills

Contact this candidate