Data Entry Specialist with Operations Experience

Jauquanthia McCray

******************@*****.*** 903-***-**** Marshall, TX

SUMMARY Detail-oriented professional with 3 years of experience seeking Data Entry role. Expert in data entry, POS systems, and invoice preparation, with proven ability to maintain data accuracy and consistency. Strong background in operational analysis and inventory control, ensuring meticulous documentation and compliance.

WORK EXPERIENCE Smoke 4 Ever Marshall

Manager Jun 2025 - Feb 2026

• Directed daily operations of a high-volume retail store, driving revenue through strategic upselling, bundled promotions, and optimized product placement.

• Led the hiring, training, and mentoring of staff to consistently exceed sales targets while maintaining exemplary customer service standards.

• Implemented inventory control measures that reduced shrinkage and improved stock accuracy, ensuring 100% compliance with federal and state tobacco regulations. Willis Towers Watsons Richardson, TX (remote)

Benefits Operations Administrator Jul 2022 - Sep 2022

• Conducted reviews and audits of business processes and benefits, adapting to operational and technological changes to enhance efficiency.

• Maintained accurate benefits records and audit trails, ensuring compliance and reducing client escalations through meticulous documentation.

• Analyzed claims and enrollment discrepancies, identifying root causes and implementing process improvements for enhanced data consistency. Popeyes Inc. Marshall, TX

Manager Dec 2021 - Jul 2022

• Onboarded new employees by facilitating comprehensive training sessions and managing new hire documentation.

• Piloted a new shift-scheduling approach to enhance labor balance, improving staff availability and reducing scheduling conflicts.

• Established and administered an annual budget, implementing controls to prevent overages and support sustainability objectives.

Dillards Longview, Texas

Sales Associate Jun 2018 - Dec 2019

• Assisted customers with product returns and facilitated alternative selections, ensuring customer satisfaction.

• Implemented up-selling strategies to recommend accessories and complementary purchases, effectively boosting revenue.

• Coached new hires on POS procedures and customer service standards, accelerating onboarding and maintaining consistent service quality. EDUCATION High School

High School Diploma, General Education

Marshall, TX

Mar 2017

SKILLS POS Systems (Expert) • Ordering Platforms (Experienced) • Billing Adjustments (Expert) • Refunds (Expert) • Data Entry (Expert) • Maintenance (Experienced) • Invoice Preparation

(Expert) • Processing (Expert) • Sales (Expert) • Upselling (Expert) • Team Leadership • Inventory Control • Operational Analysis • Customer Engagement

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