Sales Analytics & Operations Leader

Mahrukh Ali

***** **** ******* ** ****, TX,***** 346-***-****

******************@*****.***

PROFILE

Motivated and results-driven professional with a strong background in Electrical Engineering and an MBA in Marketing. Skilled in analyzing data, leading teams, and improving performance through strategic planning and hands-on execution. Experienced in both e-commerce and retail environments with a proven ability to connect analytics to real-world sales growth and customer satisfaction. Known for a collaborative approach, attention to detail, and a drive to exceed goals in fast-paced settings. Steve EXPERIENCE Madden - Katy, Texas

Sales Supervisor May 2025-Present

● Oversee daily store operations, including sales performance, staffing, inventory management, and visual merchandising in a high-volume retail location.

● Lead, coach, and motivate a team of 5+ associates to achieve and exceed weekly and monthly KPIs, increasing conversion by 11%.

● Analyze daily and weekly sales reports to identify trends and adjust merchandising and staffing strategies, maintaining top-quartile performance in the district.

● Maintained shrink levels below 1% through effective inventory audits and adherence to loss-prevention procedures.

● Partner with corporate and regional teams to execute promotional campaigns, product launches, and inventory resets aligned with seasonal objectives.

● Recognized for improving sales performance through effective leadership, merchandising strategy, and customer-first initiatives.

Pidoko Kids - Katy, Texas June 2024 – May 2025

Data Analyst Intern – Amazon/E-commerce

● Track and analyze sales trends, pricing strategies, and SKU performance to identify growth opportunities and underperforming products.

● Improved replenishment accuracy by using Excel modeling and Amazon data tools to forecast inventory needs.

● Reduced product returns by 5% by analyzing customer reviews and implementing targeted quality improvements.

● Collaborated with cross-functional teams to develop three new educational products, generating over

$100K in revenue within six months.

● Provided data-driven recommendations to support storefront expansion and marketing campaigns. Zohaan Enterprises - Karachi, Pakistan May 2019 – May 2022 Business Operations Analyst

● Introduced inventory tracking and workflow systems that improved visibility and minimized process bottlenecks.

● Enhanced order scheduling and communication between departments, cutting response time to client inquiries by 30%.

● Monitored market performance data to inform pricing, purchasing, and vendor strategy.

● Streamlined production workflows, resulting in a 50% increase in operational efficiency.

● Ensured full compliance with legal and quality standards while documenting process updates. Intern, Civil Aviation Authority, Karachi, Pakistan Feb 2020 - April 2020 Business Intern

● Oversee processes related to testing, repairing, and modifying various aircraft components

● Collaborated with a team of 20 interns to develop and present detailed reports EDUCATION

Institute of Business Management - Karachi, Pakistan August 2020 - December 2022

● Master of Business Administration (MBA) in Marketing Institute of Business Management - Karachi, Pakistan August 2016 - May 2020

● Bachelor of Science (BS) in Electrical Engineering SKILLS

Business & Retail: Sales Leadership, Customer Experience, Visual Merchandising, Inventory Management, Loss Prevention, Team Development

Analytics & Tools: Microsoft Excel (Advanced), PowerPoint, Word, Canva, Amazon Seller Central Languages: English, Urdu, Hindi

Interests: Entrepreneurship, Market Research, E-commerce Trends, Travel & Culture, STEM Education

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