CNA

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Sebrina Williams

Address: **** **** **** ******* #*** Silver Spring, MD 20910

Phone: 202-***-**** • Email: *****************@*****.*** Professional Summary

Dedicated, high performing, professional seeking full time professional opportunities. Previous Senior Public Servant with 18 years working experience in the court system. I perfected my knowledge and skills in the Family Court Operations Division of DC Courts for 15 years as a Deputy Clerk; 5 years in the Juvenile and Neglect Branch and 10 years in the Central Intake Center. I continued building my career at the District Court of Maryland, Montgomery County as a Judicial Clerk serving 3 years in the Criminal Traffic Division. I possess in-depth knowledge of court processes, established business practices, and management principles. I am well rounded, skilled, and more than capable of accomplishing established goals. Core Qualifications

Customer Service

Process Management

Quality Assurance/Review

Financial Management

Team Leader

Oral Communication

Problem Solving/Solution

Orientated

SOP/Reference Manuals

Process Assessment &

Updating

Home Health Care

Data Entry

Professional Experience

We Keep Our Eyes on You Maryland

Home Health Aide 8/2021 – Present

• Provide in home living assistance to elderly and disabled patients.

• Assist with meal preparation and feeding.

• Perform home caretaking tasks; cleaning and organizing.

• Administer prescription medication and health supplements.

• Provide hygiene upkeep and maintenance.

• Run errands.

• Provide transportation to appointments.

Supervisor: Marvina Jones 301-***-****)

District Court of MD – Montgomery County Silver Spring, MD Judicial Clerk 1/2018 – 2/2021

• Receive, review for compliance, and process new and subsequent court filings and proposed court orders.

• Performed data entry, entering new cases and updates to criminal, traffic, and civil cases.

• Prepared case files for submission to court, ensuring that all filings are complete and in agreement with established business practices.

• Provide customer service to diverse internal and external customers; in person, via telephone, USPS mail, and email utilizing Outlook.

• Received and processed simple financial transactions for court fees and fines.

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Supervisor: Diane Brown 301-***-****)

D.C. Superior Court – Family Court Operations Washington, DC Deputy Clerk III 6/2000 – 5/2015

• Team Leader daily operation of the Tier

• Interacted heavily with the public/judicial personnel

• Recorded & transcribed hearings for Judges Chambers, attorneys and the public.

• Processed and entered incoming filings, reports, notices of appeals, juvenile arrest requests, juvenile custody orders/warrants and various motions into court system 2

• Retrieved and prepared jackets for daily hearings and proceedings

• Provide customer service to diverse internal and external customers in person, via telephone, USPS mail, and email utilizing Outlook.

• Initiate and entered new cases for all Family Court case types. Divorce, Legal Separation, Annulment, Custody, Visitation, Standby Guardianship, Adoption, Child Support, Juvenile Delinquency, Abuse and Neglect, Person in Need of Supervision, Mental Health and Rehabilitation, and Family Special Proceedings.

• Receive, review for compliance, and process new and subsequent court filings, initiate new court cases, emergency hearings, update party demographics, and schedule initial and motion hearing dates.

• Schedule Parent Agreement and Cooperation (PAC) mediation and seminar sessions.

• Generate and issue court Summons’ and Notice of Hearing and Order to Appear.

• Sign and issue court subpoenas.

• Receive and process general and certified copy requests.

• Received and processed monetary transactions having associated filing fees and copies. Supervisor: Erica Payne-Santiago 240-***-****)

Education

Fairmont Heights Senior High School Capitol Heights, MD High Academics

Graduate, 1976

OIC - Opportunity Institute Career, 1978 Washington, DC Maryland Board of Nursing, CNA License, 2018 – 2022 Maryland Job Related Training & Awards

Training

D.C. Courts Center for Education and Training

• Team Building

• Cash Handling

• Leadership Essentials

• Managing Your Teams

• Leadership and Personal Effectiveness

• Case Management and Operational Efficiencies

• Situational Leadership

• Effective Meetings and Presentations

• Emotional Intelligence

• E-Filing for Family Court Operations

• Practices for Leadership Excellence

• Building Better Workplace Relationships

Awards

“District of Columbia Mayor’s Meritorious Public Service Award, 2015”

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