Results-Driven Pharmacy Technician Professional
Resume:
Tenesia M. Leadbetter
Phoenix, AZ
AZ State License T080057 – Expires October 31, 2026
Objective
Motivated pharmacy professional seeking a long-term opportunity with growth potential where I can apply my strong customer service, technical, and clinical skills to support patient care and pharmacy operations.
Experience
Pharmacy Technician
Walmart 03/2021 – 08/2025
Accurately entered prescriptions and verified patient data.
Processed insurance claims and assisted patients with coverage questions.
Provided excellent customer service at drop-off and pick-up windows.
Maintained inventory and ensured medication stock was up to date.
Assisted pharmacists with prior authorizations and appeal submissions.
Pharmacy Technician
Veterans Affairs Hospitals 07/2022 – 12/2022
Worked with providers and pharmacy staff to ensure timely medication delivery.
Supported prior authorization processes and denial management.
Managed appeal documentation and communicated results to patients.
Coordinated with third-party payers to verify coverage and benefits.
Ensured accuracy in medication preparation and label application.
Pharmacy Technician
Exact Care
06/2016 – 05/2017, 10/2021 – 07/2022
Collaborated with production team to fill patient medications accurately.
Answered incoming calls from patients and providers regarding medication issues.
Prepared and organized medication packets for home delivery.
Entered prescription information into the system and maintained patient profiles.
Assisted in processing medication returns and inventory reconciliation.
Pharmacy Technician
MetroHealth Hospital 07/2018 – 10/2019
Sanitized IV room and equipment; prepared sterile compounds as directed.
Supported inpatient pharmacy with daily medication fills and unit-dose packaging.
Handled medication returns and processed expired drugs for disposal.
Verified prescription accuracy and followed up with providers when necessary.
Pharmacy Technician
PharMerica 05/2017 – 07/2018
Delivered and exchanged medications for long-term care facilities.
Applied accurate labeling and organized medication totes for delivery.
Reviewed and filled monthly medication cycle orders.
Provided support with prior authorizations and medication coverage verifications.
Pharmacy Technician (Contract)
Aerotek Healthcare 10/2012 – 02/2022
Filled prescriptions and verified dosing instructions.
Provided telephone support for pharmacy questions and patient concerns.
Entered data for insurance billing and reconciled payment issues.
Supported multiple healthcare settings in a contract capacity.
Pharmacy Technician
Alliance Healthcare 04/2015 – 03/2022
Created and processed insurance claims and patient authorizations.
Worked directly with grants and foundations to secure patient funding.
Collaborated with care teams and nursing staff to ensure proper medication delivery.
Maintained medication logs and processed returns in compliance with procedures.
Pharmacy Technician
CVS Pharmacy 08/2008 – 09/2011
Entered prescription data and maintained patient confidentiality.
Processed payments and assisted with over-the-counter recommendations.
Conducted daily inventory checks and restocked medication shelves.
Educated patients on prescription instructions and answered general questions.
Skills
Medication compounding: liquids, powders, emulsions, ointments
IV room sanitation and sterile preparation
Proficient with pharmacy software: McKesson, TCG Machine, multiple EMRs
Insurance processing: Medicare Part D, commercial plans, prior authorizations, appeals
Communication: Provider coordination, patient education, verbal and written appeals
Logistics: Delivery preparation, monthly cycle fills, inventory and returns
Documentation for grants, foundations, and medication assistance programs
Education
Larock Healthcare Academy
Clinical Laboratory Assistant, Cardiac Monitor Technician
Cuyahoga Community College
Certified Nurse Assistant – CMHA Job Match II Program
East High School
Work Enhancement Training
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