Customer Service & Warehouse Professional

TALIA KING

Moreno Valley, CA [562-***-****] ************@*****.***

PROFESSIONAL SUMMARY

Reliable and hardworking customer service and warehouse professional with experience in retail, shipping, and fast-paced work environments. Strong communication, cashiering, shipping, and training skills with the ability to stay organized and handle multiple tasks at once. Known for providing friendly customer service, learning quickly, and working well with a team. WORK EXPERIENCE

Customer Service Team Member

FedEx Office Moreno Valley, CA

Present

• Provide friendly and professional customer service by helping customers with printing, shipping, and office service needs.

• Assist customers with placing print orders, shipping packages, making copies, and using self- service machines.

• Operate cash registers and process cash, card, and mobile payments accurately.

• Answer customer questions in person and over the phone while resolving issues in a calm and helpful manner.

• Prepare and package shipments and make sure labels and paperwork are completed correctly.

• Work in a fast-paced environment while handling multiple tasks and keeping wait times low.

• Maintain a clean and organized store by restocking supplies, cleaning work areas, and arranging merchandise displays.

• Assist with opening and closing duties, including balancing the cash register and preparing the store for the next shift.

• Work closely with team members to complete daily tasks and provide a positive customer experience.

Fulfillment Associate / Ship Clerk / Trainer

Amazon Warehouse [Moreno Valley, CA]

[March 2023] – [November 2025]

• Delivered friendly customer service in a fast-paced environment with high customer volume

• Handled cash, card, and mobile transactions accurately

• Worked closely with team members to keep operations running smoothly during busy periods

• Helped resolve customer concerns quickly and professionally

• Multitasked between assisting customers, answering phones, and completing store tasks SKILLS

• Customer Service

• Cash Handling and Register Operation

• Shipping and Packaging

• Print and Copy Services

• Teamwork and Communication

• Multitasking

• Inventory Management

• Microsoft Word and Google Docs

• Time Management

• Problem Solving

• Warehouse Scanners and Shipping Systems

• Training and Onboarding

• Organization and Attention to Detail

• Ability to Work in Fast-Paced Environments

EDUCATION

High School Diploma

Valley View High School

Current Student at Riverside City College obtaining an associates degree in Business Administration.

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