Customer Service Specialist with Remote Expertise

Angie Moringlane

******************@*****.*** 404-***-**** 465 Meadowbrook Dr

McDonough, GA

Summary Talented remote Customer Service Agent with a background in communicating with customers, skilled at answering questions and providing information. Expert at handling difficult situations smoothly for excellent customer experiences and top reviews. Highly efficient and productive working remotely. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator, and problem solver working effectively and productively with diverse customers and industries. Skills

● Payment processing

● Customer database documentation

● Transportation solution development

● Quality control

● Microsoft Office expertise

● Bilingual Spanish and English fluency

Experience

Customer Service Representative

Aramark

My experience in customer service at Aramark has been incredibly rewarding and insightful. During my time at the company, I honed my skills in effectively responding to customer inquiries, resolving issues promptly, and providing exceptional service to ensure customer

satisfaction. I have developed a deep understanding of the importance of meeting customer needs and

exceeding their expectations, as well as the ability to communicate effectively and empathetically with clients from various backgrounds. My time at Aramark has

equipped me with the tools and knowledge to excel in the field of customer service and deliver exceptional experiences to every individual I interact with.

October 20, 2022 to

November 2023

Team leader

Goya

As a leader at Goya Food overseeing the documentation of important deliberations for major clients such as Walmart and Kroger, I am proud to report that our team consistently ensured that orders were prepared,

ordered, and delivered promptly to the customer. Our commitment to efficiency and attention to detail allowed us to meet and exceed the expectations of these

prestigious companies, demonstrating Goya Food's

reliability and dedication to customer satisfaction. December 22, 2021 to

October 18, 2022

Work From Home Customer Service Agent

Chime Solutions Jonesboro, GA

● Answered inbound customer calls and responded to inquiries.

● Listened to client concerns and asked questions to better understand needs.

● Documented customer information and activity in

customer database.

● Coordinated with management to maintain knowledge of policies and new offerings.

● Updated information and details of calls and inquiries in customer service database for future reference.

2020 to 2021

Education High School Diploma

12/2011 Training

Jose Guardia Vega Panama, PA

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