Solimar Pantoja
Reading, PA *****
**********@*****.***
Professional Summary
Experienced bilingual warehouse professional. Top performer meeting and exceeding production goals. Work Experience
Picker/Return Specialist/Packer/
GK Elite Sportswear Warehouse-Reading, PA
July 2019 to Present
• Received packages from customers in the Returns Department.
• Used tablet and hand scanner.
• Used systems M3, Channel Advisor, BarMate, Quantum View Manager, Inventory Manager, Cart Manager, Microsoft Outlook.
• ShipRQ to verify customer locations.
• Quality checked items (i.e. inspecting for damages)
• Re-bag items, relabel if necessary and restock back to designated locations.
• Scan orders; select multiple items and boxes as needed based on pick list locations and Cart Manager.
• Lift boxes up to 50 lbs.
• Used pallet jack and joey lift.
• Maintain area clean.
• Scanning barcodes and item SKU’s; notifying managers if any errors occur.
• Scan pick lists making sure it's valid.
• Pick cart organization.
• Placing carts or bins in correct area after completing pick lists based on Cart Manager.
• Used pick equipment for unreachable locations.
• Inventory count using warehouse system and cycle counting. CSR - Customer Service Representative
Met Ed, Inc - Reading, PA
January 2019 to June 2019
• Assist with incoming calls.
• Advise customers information based on their bills.
• Offer customers payment options.
• Take payments.
• Transfer to different departments based on their needs. Banquet Server
Crowne Plaza Hotel - Reading, PA
December 2016 to March 2019
• Prepared area for events with tables, table clothes, utensils, glassware, decorations, serve food, beverages, etc.
• During events remove used utensils, glassware and dishes.
• Clean dining areas after the event is over, using vacuums and transferring linens to designated rooms.
• Taking used dishware back to dishwasher area.
• Refill condiments, salt, pepper, sugar caddies etc.
• Polish silverware.
• Fold napkins.
Inspector Quality Control
Genpore - Reading, PA
January 2018 to October 2018
• Checking laboratory and medical filters with specialized tweezers and lamp.
• Use eyeglasses for protection, hair net and white medical robe.
• Use an air gun to remove residue from filters.
• Maintain the area clean and organized.
Morning Waitress and Cashier
Holiday Inn - Morgantown, PA
August 2016 to June 2017
• Balance cash before and after shift and credit card transactions
• Set up a breakfast area including waffle maker, coffee maker, juice, toaster, etc.
• Greet customers.
• Offer menu.
• Take orders.
• Set tables with glassware, silverware, napkins and condiments.
• Serve customers.
• Clean tables, counters, sweep, mop and vacuum after customers leave.
• Leave everything set up for the following day.
Dietary Aide/Team Lead
Manor at Market Square - Reading, PA
October 2010 to April 2016
• Use of Microsoft Excel, Microsoft Word
• Create charts of attendance of residents for team members.
• Create charts for team members for designated cleaning areas, assign tables, assign rows and or tables to servers.
• Set up tables with silverware, glassware. 3 times for each meal in the dining area, guest area as well. • Assisting a team and preparing salads, cold sandwiches
• Prepare a dessert cart with plates, (baking cakes, cutting cakes, dishing puddings, bread, etc.) • Prepare a buffet area with ice and salad items including cutting vegetables, bread, rotating plastic ware.
• Set up soup station, refill sugar caddies etc.
• Vacuum/sweep dining area after every meal (including guest area) .
• Clean in kitchen, carts, stainless steel countertops, refrigerators, organized, freezers, sweep, mop, vacuum.
• Prepare hotboxes for meals on wheels and items as needed to serve. Education
General (High school diploma)
Jose Santos Alegria-Dorado, PR
2000 to 2003
Skills
• Quality Control
• Computer operation
• Microsoft Outlook
• Customer Service
• Communications
• Dietary Aide Experience
• Packaging
• Cycle counting inventory management
• Materials handling
• Inspection
• Order fulfillment management
• Order Picking
• Inbound logistics
• Pallet jack
• Order fulfillment
• Forklift Certification
• Manufacturing company experience
• Warehouse experience
• Inventory control
• ERP systems
• Quality Inspector
Languages
• English - Fluent
• Spanish - Fluent