Versatile Administrative Professional and Bookkeeper

LORI CHURCHILL

***** ******* **** ***** ******, WA 98274 360-***-**** **************@*****.*** I would like to find meaningful and valuable employment where I can let my excellent customer service skills shine while working for your company. Qualifications Summary

Accomplished data entry individual in the local government court system.

Consummate professionalism dedicated to minute taking, call handling, customer service, and documentation, including accurate data entry, managing busy calendars and efficiently handling daily office tasks.

Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook). Type 75 WPM.

Above and beyond customer service experience, I love helping people. Professional Experience

Owner/Bookkeeper, 11/2016 to present PACIFIC MARINE FABRICATION, ANACORTES, WA

My husband and I bought a welding/metal fabrication company in 2016. We have 2 employees. He runs the company and I manage the books.

Use of QuickBooks to run payroll, enter invoices and run reports.

Order parts and supplies.

Manage and pay all liabilities while also keeping track of assets.

Currently this job is part-time on my own hours and I manage some of it at home. Dispatcher, 6/2019 to 11/30/2019 ASAP TOWING BELLINGHAM, WA

Dispatching for a busy two truck company. This entails taking call from the public and providing customer service. Pricing, location, insurance and payments were all part of this position.

Sending several drivers out to jobs while maintaining schedules and deadlines.

Keeping customers informed and assuring them in sometimes difficult situations.

Taking calls from Law Enforcement and Customs and Border Protection and assisting them when they need a vehicle towed from crime scenes or arrests.

Deputy Clerk, 7/1995 to 2/01/2019 SKAGIT COUNTY CLERK’S OFFICE MOUNT VERNON, WA

Courtroom Clerk: Writing minutes and handling exhibits during various Court hearings that involved working with Judges, Attorneys and the Public. Conducted myself with high level of professionalism.

Family Law Clerk: Handled Domestic Violence, Divorce and Adoption Filings, including answering related questions and helping customers on the phone and at the front counter.

Implemented a database where all Skagit County restraining orders are scanned so that Law Enforcement can pull up an order immediately in their car or office. Maintained this database of over 3,000 orders by adding or removing new and expired orders.

Worked with many different County wide departments and with Law Enforcement agencies.

Was on the lead team for one year prior to the implementation of the new statewide data system named Odyssey.

Customer service skills include assisting the Public in obtaining documents, paying fines and directing them to print and fill out Family Law forms for filing. Other customer service skills include dealing with difficult people both on the phone and at the front counter.

Assisted customers with check out purchases/fines handling cash/check/credit card transactions.

Worked with time sensitive documents.

Worked with confidential documents.

Trained new employees in the Courtroom and in the office.

Processed United States Passports.

Proficient in data entry, WORD, EXCEL, and Outlook. Paid Child Care Provider, 3/2004 to 3/2017 SALEM LUTHERAN CHURCH MOUNT VERNON, WA

Provided continuous supervision to children ages 0-6 during Sunday church services.

Organized activities, oversaw playtime, fed snacks and gave verbal updates to parents Cashier and AP/AR, 6/1991 to 7/1995 MOTOR TRUCKS INTERNATIONAL EVERETT AND BELLINGHAM, WA

Assisted customers with check out purchases handling cash/check/credit card transactions.

Filed invoices.

Ran basic financial reports.

Handled warranty work paperwork.

Assisted in yearly inventory of store.

Paid Child Care Worker, 6/1988 to 5/1991 BRIAR PATCH DAYCARE MARYSVILLE, WA

Provided continuous supervision to children ages 0-10 part time fall through spring and full time during summer.

Organized activities, oversaw playtime, fed meals and snacks and gave verbal updates to parents. Volunteer Experience

Volunteer, 2/2019 to Present SKAGIT GLEANERS MOUNT VERNON, WA

Assist in the free clothing galleria, organizing and cleaning. Volunteer, 2015 to Present BIG LAKE ELEMENTARY MOUNT VERNON, WA

Fall and Spring Book fair cashier.

Classroom volunteering as needed.

Cub Scouts Den Leader, 2017 to 2018 BOY SCOUTS OF AMERICA BIG LAKE PACK, WA

Led the Tigers Cub Scout Den working directly with kindergartners and first graders.

Organized weekly meetings to accomplish requirements so that the scouts could achieve badges for promotion.

Completed monthly pack meetings teaching and supervising fun Cub Scout pack projects,

Awarded badges and taught the Boy Scouts/Cub Scouts American flag ceremony.

Supervised our pack’s camp out for 2 nights leading activities and providing the kids with Scout knowledge and camaraderie.

Education

Bachelor of Arts Degree WESTERN WASHINGTON UNIVERSITY BELLINGHAM, WA

B.A. Major: Sociology

B.A. Minor: Family dynamics and Criminology

References

Kristen Denton, Deputy Clerk at Skagit County Clerk’s office 360-***-**** Nancy Scott, Former Skagit County Clerk 360-***-**** Jeff Reynolds, Housing Hope Counselor (longtime friend) 360-***-**** Mary Pat Lorente, Salem Lutheran Church 360-***-**** Scott Hawley, Former Cub Master of Big Lake Cub Scouts 781-***-**** Terry Findley, Neighbor and friend for 20 years 360-***-**** Margo Root, friend for 15 years, I have babysat her children 360-***-****

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