Experienced Customer Service & Administrative Support Candidate

Christine Short

East Falmouth, MA *****

********@*****.***

+1-774-***-****

Professional Summary

I am looking for a job that not only challanges me, but one that I can feel good at being the best I can be. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

House Cleaner

Waterside inn-Falmouth, MA

June 2019 to Present

Clean guest house. Change over for next guests! Make beds, sweep, mop, vacumm, make sure every room is up to standard. Fresh supplies, clean refrigerator clean clean clean. House Cleaner

Waterside inn-Falmouth, MA

June 2019 to Present

Cleaning and turnovers of guesthouse. . Washing and deepcleaning of floors, bathrooms, walls, making and changing of beds. Mopping, sweeping and other duties for next guests arrival Retail Sales Associate

Cumberland Farms, Inc.-Teaticket, MA

February 2023 to January 2025

Guest specialist

Garettes market-Falmouth, MA

December 2022 to January 2024

Customer service a top priority, cash handling, working with register, stocking and ordering of product, opening and closing of store as well as many other tasks and duties Education

Business (Trade school)

Sullivan and Cogliano Training Center-Brockton, MA October 2013 to March 2015

Middle school education

Bachelor's degree

High school diploma or GED

12

Skills

• Team management

• Depositing cash

• Gift wrapping

• Phone communication

• Customer issue escalation

• Processing cash transactions

• Promoting products

• Consulting experience

• High-end sales

• Typing

• Providing product information

• Balancing cash drawers

• Customer support

• Senior care

• Phone call management

• Presentation skills

• Client interaction via phone calls

• Sales strategy

• Hotel management

• Bookkeeping

• Relationship management

• Guest Relations Experience

• Greeting customers

• Product presentation

• Microsoft Excel

• Medical office experience

• Food service

• Retail shipping operations

• Retail math

• Customer complaint resolution

• Hospitality

• Sales administration

• Business development

• Upselling

• Cross-selling

• Front Desk

• Food safety

• Customer Service

• Supervising experience

• Host/Hostess

• Wholesale sales environment

• Closing sales

• Sales

• English

• Microsoft Office

• POS

• Photography

• Telemarketing

• Leadership

• Sales negotiation

• Clerical Experience

• Commercial Cleaning

• Office Management

• Cleaning Experience

• Managing customer accounts

• Wine knowledge

• Guest Services

• Time management

• Loyalty programs

• Retail Sales

• Sales transaction processing

• Organizational skills

• Microsoft Outlook

• Medical receptionist

• Professionalism

• Financial services

• Marketing

• Emergency scheduling

• Retail price checking

• Customer relationship building

• Dispatching

• Food handling

• Special order processing

• Computer Skills

• Grammar Experience

• Shift Management

• Consultative selling

• Cashiering

• Assistant Manager Experience

• Administrative experience

• Refund processing

• Identifying new business opportunities

• Medical terminology

• Office experience

• Restaurant management

• Sales management

• Customer inquiry handling

• Service writing

• Caregiving

• Microsoft Word

• Product demos

• Cash Handling

• Merchandising display arrangement

• Appointment scheduling

• Communication Skills

• Negotiation

• Digital marketing

• Stocking

• POS systems

• Client rapport building

• Store closing procedures

• Teamwork

• Cross-functional collaboration

• Customer needs analysis

• Store opening procedures

• Store management

• Laundry

• Microsoft Powerpoint

• Food Preparation

• Cash register operations

• Restaurant experience

• Computer Operation

• Payment verification

• Food service management

• Cash handling machinery

• Salesforce

• Financial sales

• Copywriting

• Inventory management

• Memory care

• Filing

• Grocery store

• Multitasking

• QuickBooks

• CRM system proficiency

• Customer service problem-solving

• Dispatch software communication

• Payment card processing

• Windows

• Payment reconciliation

• Computer networking

• Accounts receivable

• Attention to detail

• Customer communication

• Making change

• Retail sales transactions

• Floor cleaning

• Customer returns handling

• Presentation creation

• Merchandising

• Cooking

• Retail management

• Management

• Relationship selling

• Phone Etiquette

• Cash register

• Lead generation

• Patient interaction

• Record keeping

• Serving Experience

• Task prioritization

• Customer acquisition targets

Languages

• English

Certifications and Licenses

Non-CDL Class C

Driver's License

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