Customer-Focused Support Professional with Leadership Potential
Resume:
American University:
Computer
American University
Route National # 2 Charpentier Les
Cayes HT, 8110,
Some College (No Degree):
English
Olesty English Academy
HM3J+J9H, Delmas 28, Port-au-
Prince, Haiti
INFOTEP:
Gastronomy
INFOTEP
Address: F3JQ+6C2, C. P.º De Los
Ferreteros, Santo
Bachelor Of Communication
Studies:
Escuela Nacional De Locución
: Peatonal El Conde Address: C. El
Conde 502, Sant
05/2024
Nursing Assistance :
CNA
Long Island School Of
Healthcare Careers
60 E Industry Ct, Deer Park, NY
11729
************@*****.***
Deerpark, New York 11729
Skills
• Communication
• Solving problems
• Teamwork
• Active listening
• Confidentiality
• Adaptability
Customer relationship
management
•
• Technical support
• Process improvement
• Effective communication
Education
Dynamic professional with extensive experience at Telus International El Salvador, excelling in customer relationship management and technical support. Proven ability to resolve complex issues through effective communication and teamwork, enhancing customer satisfaction. Adept at process improvement, ensuring efficient operations while maintaining confidentiality and adaptability in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
PPL Agency - Personal Care Assistant
Wyandanch, New York
07/2025 - Current
Telus International El Salvador - Team Manager Back Office (Escalations) 05/2023 - 01/2024
Telus International El Salvador - Customer Service Technical Support 01/2021 - 05/2023
Academia Europea - French's Teacher
08/2021 - 02/2022
Don Nestor Parrillada - Hostess
01/2018 - 05/2018
Aligio Hotel - Customer Service
10/2018 - 03/2018
Hotel Savoy Casa Conde - Reception
10/2016 - 02/2018
Meriline Bain
Summary
Work Experience
Guided clients through activities of daily living like bathing, dressing, grooming, and toileting.
•
Provided reliable support for management front office team, made order, provided credit and helped the front office with any issues.
•
Walk customer through problem-solving and talking customers through a series of actions to resolve a problem.
•
Greet guests as they arrive at a hotel. You check guests in and out. prepared bills and take payments.
•
10/2013
Language :
Spanish
CMI
GP76+9R7, Darguin, Petion-Ville,
Haiti
French:
Professional
Spanish:
Professional
Websites, Portfolios,
Profiles
www.linkedin.com/in/meriline-
bain-ba68b8114
•
Languages
Contact Center - Call Center
04/2016 - 07/2017
Contact Credit - Sales
01/2013 - 01/2015
Help For Haiti - Interpreter Haitian-Creole
01/2011 - 01/2013
I provided advice on credit requirements products features and benefits of credit cards.
•
Languages
• French
• English
• Spanish
Contact this candidate