Remote Customer Service Contractor with Compassionate Communication

ELISHEVA JOHNSON

Detroit, MI ***** 269-***-**** *********@*****.***

PROFESSIONAL SUMMARY

I am a determined woman dedicated to using my compassion, experience, and leadership in any setting. As a trained and developed community organizer, I bring people together to create solutions and empower change. Through transformational leadership, I promote growth and healing by cultivating accountability, safety, trust, and connection.

SKILLS

●Exceptional interpersonal communicator with a

proven ability to build trust, resolve conflicts, and cultivate collaborative relationships across diverse teams.

●Strategic and adaptable leader who thrives in

dynamic environments and guides teams through

change with clarity and confidence.Skilled

collaborator dedicated to fostering inclusion,

shared vision, and accountability in mission-driven work.

●Strong written and verbal communicator known

for translating complex ideas into clear,

compelling messages

●Excellent with details and examples of managing

multiple projects

●Multitasking abilities

●Teamwork

●Conflict resolution

●Cultural awareness

●Detail-oriented

●Planning and Coordination

●Formally Community Organizer Trained

WORK HISTORY

Executive Director

4/2021 to 1/2026

Emergent Justice, Detroit, MI

● Provided overall strategic leadership and vision, aligning mission, long-term goals, and program priorities with movement values and community needs.

● Oversaw organizational operations, including budgeting, financial management, compliance, and risk management to ensure sustainability and accountability.

● Led fund development by cultivating major donors, foundation partners, and collaborators, setting direction for grants, revenue growth, and organizational sustainability. Supervised and developed senior staff, partnered with the

● Board of Directors on governance and strategy, and built a healing-centered, equity-driven organizational culture.

● Served as primary spokesperson

EXECUTIVE CO-DIRECTOR, 08/2018 to 04/2021

Michigan Liberation – Detroit, MI

● Supervised and personally authored grant applications, ensuring accuracy and completeness prior to submission.

● Maintained and regularly updated a comprehensive membership database to support organizing and engagement efforts.

● Cultivated a work culture rooted in healing, collaboration, and self-care to strengthen morale and reduce burnout.

● Designed and reinforced team norms and goals that increased performance and aligned efforts toward shared organizational objectives.

● Led organizational development initiatives that aligned with strategic priorities.

● Ensured the organization’s vision, mission, goals, and strategy were aligned to consistently achieve high-impact results.

● Managed a communications team to develop promotional materials and educational content for social media, websites, and print outlets to elevate campaigns.

● Demonstrated strong communication skills, effective delegation, consistent ability to manage multiple complex projects with close attention to detail.

● Utilized proficiency in different technology Integration/and application

● Applied relational organizing skills to build a strong, sustainable criminal justice reform organization through fundraising, stakeholder relationships, and strategic campaigns. Program Coordinator, 06/2017 to 08/2018

Michigan Voices – Detroit, MI

●Orchestrated smooth and efficient program development by collaborating cross-functionally across memberships.

●Organized and managed program development from conception through successful execution.

●Provided ongoing direction and leadership for program operations.

●Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.

●Oversaw 10+ members projects from concept through final delivery.

●Entered data in the V.A.N. system and handled database maintenance.

●Developed proposals and operational plans within the assigned area.

●Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.

●Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.

Lead Community Organizer, 05/2012 to 02/2017

Michigan United – Detroit, MI

● Trained others in all aspects of community

● Built strong bonds with local organizations

● Liaised with political organizations and initiatives to confirm consideration of community best interest.

● Participated in strategy development and planning to grow programs and advance campaigns.

● Identified community organizations and leaders to establish and nurture relationships to build awareness.

● Coordinated and implemented numerous meetings, forums and community events.

● Wrote and distributed informational papers, presented representative contact information and educated community members on them.

● Trained and facilitated meetings with clergy, community leaders and organizational ally leadership.

● Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.

● Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.

● Led staff development meetings to organize volunteers and members

● Lead/ developed narrative campaigns

● Trained team leaders to oversee volunteers and organization members.

● Canvassed areas to increase support, create awareness and raise funds.

● Operated an outreach office to recruit and lead a team of canvassers to fundraise/ GOTV ( Get out to vote)

EDUCATION

Associate Of Business Administration: Business Administration And Management, 01/2003 Davenport Adult And Career Education Center - Kalamazoo, MI Certified Peer Support Specialist : Human Development, 09/2009 Kalamazoo Valley Community College - Kalamazoo, MI Social Science : Social Psychology, 04/2006

Jackson Community College - Jackson, MI

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