Detail-Oriented Data Entry & Patient Records Specialist
Resume:
Christa Hicks
***************@*****.*** • 919-***-**** • Raleigh, NC
SUMMARY
Detail-oriented professional with extensive experience in data entry, order management, and customer service. Strong background in maintaining accurate records, reviewing information for completeness, and supporting teams through effective communication. Seeking a data entry role where accuracy, organization, and efficiency are essential. SKILLS
Data Entry & Order Management Attention to Detail & Accuracy Customer Service & Communication Basic Computer Proficiency Microsoft Word Electronic Medical Records (EMR/EHR) Independent & Remote-Ready Work EXPERIENCE
Private CNA / Care Coordinator
The Green Family
September 2021 – Present
Accurately enter and maintain daily records of patient care and medications Manage appointment scheduling and follow-up documentation with precision Verify order details for completeness and accuracy in patient records Communicate updates to family members while maintaining confidentiality Ensure timely and consistent documentation across all care activities Field CNA
Transitions LifeCare
January 2020 – September 2021
Reviewed and updated electronic patient records for multiple patients daily Completed detailed charting aligned with care plans and regulatory standards Coordinated schedules with facilities and patients, ensuring accurate records Communicated observations to care teams for continuity of care Participated in documentation standards and workflow improvements CNA
The Retreat at Cary
April 2019 – December 2019
Documented resident care and daily activities within established systems Supported residents with precise observation and reporting Maintained organized patient records and care documentation Primary Caregiver / Documentation Coordinator
The Scott Family
October 2018 – April 2019
Maintained comprehensive records of patient care and medications Coordinated documentation with hospice teams regarding care needs Managed updates to multiple family members based on documented information House Manager / Administrative Coordinator
Private Family
March 2008 – October 2018 • Raleigh, NC
Managed scheduling, record keeping, and service coordination Maintained confidential records with high attention to accuracy Organized documentation and ensured timely payments Owner / Administrative Manager
All Clean Residential Cleaning Services
June 2003 – March 2008
Managed client records, scheduling, and staff documentation Maintained accurate service records and quality control documentation Oversaw administrative workflows for a growing client base EDUCATION
State of North Carolina
Certified Nurse Aide (CNA)
State of North Carolina
Certified Hospice & Palliative Care Nurse Aide
99% exam score
State of North Carolina
Medical Technician Certification
CNA Program
CNA Program Graduate
4.5 GPA
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