Restaurant Operations Professional
Resume:
Amanda trexler
Bedford, OH *****
******.*********@*****.***
Professional Summary
Friendly Waitress with 3 years of driving customer satisfaction in restaurant environments. Works with FOH and BOH crews to contribute to team goals and maintain efficient foodservice operations. Hardworking and efficient service professional with strong communication and problem-solving skills. Effortlessly manage multiple tables in fast-paced environments, consistently meeting customer expectations and sales quotas to support restaurant success. Well-trained in food handling and safety, customer service and basic bartending. Support all team members with efficient and dedicated work. Skilled team player with strong background in [Type] environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Hardworking and reliable & focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow.
Hardworking & focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Bringing strengths in handling work independently and solving routine problems without oversight. Offers ability to quickly learn new processes.
Authorized to work in the US for any employer
Work Experience
Night Manager
Bedford, OH
July 2024 to Present
• Developed and implemented strategies to improve productivity and streamline processes
• Managed daily operations, including scheduling, inventory management, and customer service
• Implemented cost-saving measures that resulted in XX% reduction in expenses
• Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
• Maintained high standards of quality control to ensure customer satisfaction
• Negotiated contracts with vendors to secure favorable pricing terms
• Implemented new technology systems to enhance operational efficiency
• Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
• Provided ongoing coaching and mentoring to team members, supporting their professional development
• Resolved customer complaints or issues promptly while maintaining a positive brand image
• Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
• Managed multiple projects simultaneously within established timelines
• Identified areas for process improvement through data analysis
• Spearheaded the launch of new products/services resulting in XX% increase in revenue
• Drove operational excellence initiatives resulting in an overall efficiency gain of XX%
• Developed and implemented employee training programs that improved overall team performance by XX%
• Managed and resolved escalated customer issues, maintaining high levels of customer satisfaction
• Developed and executed strategies to improve employee engagement and retention
• Analyzed financial data to identify areas for cost reduction or revenue growth Correctional Officer
Georgetown County Detention Center-Georgetown, SC
May 2023 to March 2024
Supervision:
Monitoring inmate activities, movement, and behavior to maintain order and enforce rules. Security:
Conducting searches, inspecting facilities for contraband and security breaches, and responding to emergencies.
Documentation:
Preparing reports, maintaining records of inmate behavior, and documenting incidents. Escort and Transportation:
Safely transporting inmates to various locations within the facility or to external locations like courtrooms or medical facilities.
Intervention:
Handling disputes, controlling potentially violent situations, and providing assistance in emergencies. Rehabilitation:
In some cases, correctional officers may be involved in inmate counseling and rehabilitation efforts. Facility Maintenance:
Ensuring the cleanliness and proper functioning of the facility, including sanitation and safety inspections. Communication:
Effectively communicating with inmates, fellow officers, and supervisors. Training:
Participating in ongoing training to stay updated on procedures, security protocols, and emergency responses.
Essential Skills:
Physical Fitness: Ability to handle physically demanding tasks and respond to emergencies effectively. Communication Skills: Clear and concise communication with inmates, colleagues, and supervisors. Problem-Solving: Ability to assess situations, make decisions, and resolve conflicts. Observation Skills: Paying close attention to detail and identifying potential security risks or unusual behavior.
Conflict Resolution: Ability to de-escalate tense situations and manage disputes between inmates. Empathy and Professionalism: Maintaining a professional demeanor while interacting with inmates and managing sensitive situations.
Ability to follow procedures: Strict adherence to rules, regulations, and established protocols. Correctional officers play a vital role in maintaining a safe and secure environment within correctional facilities. The job requires a combination of physical strength, mental fortitude, and strong interpersonal skills.
Waitress
Mayfair Diner-Philadelphia, PA
March 2016 to March 2022
• Serve food
• Take orders
• Communication
• Friendly Service
• Outgoing
• Strong customer service
• Customer service
• Trainer
• Friendly Waitress with 3 years of driving customer satisfaction in restaurant environments. Works with FOH and BOH crews to contribute to team goals and maintain efficient foodservice operations. Hardworking and efficient service professional with strong communication and problem-solving skills. Effortlessly manage multiple tables in fast-paced environments, consistently meeting customer expectations and sales quotas to support restaurant success. Well-trained in food handling and safety, customer service and basic bartending. Support all team members with efficient and dedicated work. Skilled team player with strong background in [Type] environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Hardworking and reliable & focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow.
Hardworking & focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Bringing strengths in handling work independently and solving routine problems without oversight. Offers ability to quickly learn new processes.
Education
Ged
Skills
• Meal Preparation
• Food handling
• Windows
• Cooking
• Customer relationship management
• Analysis skills
• Customer service
• Cash handling
• Cleaning
• Communication skills
• Computer skills
• Bartending
• Food service
• Home care
• Infant care
• Organizational skills
• Customer support
• Dealership experience
• Sanitation
• Babysitting
• Law Enforcement
• Stocking
• Security
• Food production
• Typing
• Kitchen experience
• Automotive service
• Lean
• Toddler care
• Food preparation
• First aid
• Negotiation
• Laundry
• Restaurant experience
• Sales
• Continuous improvement
Certifications and Licenses
First Aid Certification
CPR Certification
Driver's License
Contact this candidate