Operations & Campaign Monitoring Specialist

MC Matthew Cusano

Buckeye Arizona 623-***-**** *******.*********@*****.***

OPERATIONS &

CAMPAIGN

MONITORING

PROFESSIONAL

Executed data analysis, managed multiple workstreams, documented post- mortems, and collaborated cross-functionally with engineering, design, sales, and leadership teams to enhance operational efficiency. CORE SKILLS Analyzed operational performance

and implemented solutions to

rectify issues promptly.

•

Achieved significant

improvements in operational

efficiency through thorough

performance analysis. Resolved

critical issues by conducting

comprehensive root cause

investigations. Enhanced team

effectiveness by implementing

strategic solutions based on

findings.

•

Analyzed existing processes and

implemented optimization

strategies to improve overall

performance.

•

Achieved seamless collaboration

across product, engineering, and

sales teams, resulting in timely

project completions. Drove

effective communication

strategies that enhanced team

synergy and project efficiency.

Delivered successful outcomes

through coordinated efforts among

cross-functional stakeholders.

•

Achieved enhanced project

outcomes by delivering thorough

post-mortem reports that identified

key insights. Documented lessons

learned to inform future project

planning and execution. Fostered

a culture of reflection and

•

Achieved effective workforce and

capacity planning that maximized

resource utilization. Delivered

strategic insights on staffing

requirements that improved

project delivery timelines.

Enhanced team collaboration to

ensure alignment with

organizational goals.

•

Achieved significant

improvements in product quality

through proactive risk assessment

and management. Delivered

effective quality control measures

that reduced defects and

enhanced customer satisfaction.

Implemented strategic risk

mitigation plans that safeguarded

project timelines and resources.

•

Achieved enhanced data

accuracy and efficiency through

advanced Excel and Google

Sheets applications. Delivered

comprehensive training sessions

on spreadsheet functionalities to

elevate team performance.

Optimized data management

processes, resulting in improved

project outcomes.

•

Applied working knowledge of

SQL to generate insights from

performance data and enhance

dashboard functionality.

•

improvement through structured

evaluation processes.

Monitored and evaluated key

performance indicators and

market trends to identify growth

opportunities.

•

Achieved seamless integration of

new tools by implementing

comprehensive training programs.

Enhanced user proficiency and

satisfaction through targeted

support and resources. Drove

improvements in team

performance by fostering a culture

of continuous learning and

adaptation to new systems.

•

PROFESSIONAL

EXPERIENCE

WEB DESIGNER & SOCIAL MEDIA MANAGER 07/2025 to CURRENT Magnum Companies Phoenix, AZ

Design, update, and maintain company website with a focus on clarity, performance, and brand alignment.

•

Manage social media channels, creating content, scheduling campaigns, and analyzing engagement metrics to improve reach and effectiveness.

•

Translate business goals into digital campaigns, iterating based on performance insights and audience response.

•

SAFETY MANAGER 03/2022 to CURRENT

Magnum Companies Phoenix, AZ

Lead safety operations and monitoring across the shop floor, identifying hazards, investigating incidents, and implementing corrective and preventative actions.

•

Create internal documentation and reporting to track safety trends, root causes, and compliance outcomes.

•

Partner with leadership and employees to improve safety processes, training adherence, and accountability.

•

• Drive a culture of proactive issue escalation and continuous improvement. FABRICATION SHOP MANAGER 03/2022 to CURRENT

Own daily operational monitoring across multiple concurrent projects, identifying performance anomalies, bottlenecks, and execution risks before they impact delivery timelines or profitability.

•

Analyze production metrics, labor allocation, and throughput trends to optimize workflows and maximize margin across custom and enterprise- scale fabrication jobs.

•

Troubleshoot complex technical and process issues across machines, tooling, and job setups, driving issues to full resolution with minimal downtime.

•

Partner cross-functionally with design, engineering, estimating, and leadership teams to align execution with project requirements and customer expectations.

•

Develop and refine standardized processes that improve operational efficiency, accuracy, and scalability across the full job lifecycle.

•

Perform quality control audits at each production stage, documenting issues, corrective actions, and outcomes.

•

Balance payroll hours, approve/deny PTO, and manage staffing levels based on forecasted workload.

•

Track and manage consumables and materials inventory using volume forecasts and historical data.

•

Review blueprints, CAD drawings, and schematics to proactively identify risks and optimization opportunities.

•

MACHINE OPERATOR 11/2019 to 03/2022

Magnum Companies Phoenix, AZ

Operated and programmed CNC lasers, turret punches, water jets, press brakes, and related fabrication equipment.

•

Performed in-process quality checks to ensure parts met tight tolerance and specification requirements.

•

Monitored machine performance, identified anomalies, and troubleshoot issues to minimize downtime.

•

Coordinated material movement and machine scheduling to support production flow.

•

FABRICATION LEAD / PLASMA TABLE OPERATOR 01/2019 to 08/2019 Advanced Manufacturing and Power Supply Phoenix, AZ Led fabrication sequencing for large-scale, mission-critical generator enclosures.

•

Planned and executed cutting workflows to align with downstream assembly and press brake operations.

•

Ensured production accuracy, efficiency, and on-time delivery for high- visibility projects.

•

FABRICATOR / MACHINE OPERATOR 04/2016 to 01/2019

Magnum Companies Phoenix, AZ

Progressed from entry-level operator to trusted cross-functional contributor working closely with supervisors across machining, fabrication, finishing, and logistics.

•

Operated a wide range of CNC and manual equipment and performed welding, finishing, packaging, and shipment preparation.

•

Assisted in creating assembly guides and standardized documentation for new production parts.

•

STORE MANAGER 02/2015 to 01/2016

Red Star Vapor Phoenix, AZ

Managed daily retail operations, staffing, scheduling, payroll controls, and inventory forecasting.

•

• Analyzed sales trends to optimize product ordering and reduce stockouts.

• Resolved customer escalations and ensured consistent service quality.

• Maintained accurate cash handling, deposits, and operational reporting. EDUCATION High School Diploma

Edgewood Senior Highschool, Ashtabula, OH

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