Seasoned Operations and Customer Service Professional
Resume:
Shawnee Brecka
Seeking an opportunity to utilize my vast experience and provide service with diligence in an environment that is interesting and fulfilling.
Fort Collins, Colorado
*************@*****.***
EXPERIENCE
Whole Foods, Fort Collins, CO —E-Commerce Supervisor/ Amazon Prime Shopper
2020 - 2022
Supervise shoppers ensuring accurate completion of grocery orders, temperature controls maintained, and timely completion of orders; look for and implement continuous improvements to systems; train new employees and keep all team members up to date on current procedures and requirements; track team member metrics as well as provide constructive feedback and help mentor team members to improve their metrics.
*Voted “ Employee of the Month,” perfect attendance record
Manhattan Bar, Leadville, CO —Bartender
2008 - 2017
Greet and serve guests the best-made alcoholic beverages they have ever tasted; maintain and follow TIPS certification guidelines for responsible serving; ensure a safe and friendly environment for all patrons; reconcile register at end of night.
*Won “Favorite Bartender in Leadville” awarded by the local newspaper, The Leadville Herald Democrat
Antique Trader Books, Iola, WI — Freelance Writer & Editor
1995 - 2008
Author of several best-selling collectibles books and price guides; Editor-at-Large for national magazine; monthly columns, articles and regular contributor to Antique Trader Weekly and other magazines.
*Wrote the best selling book in its category
American Society for Quality, Milwaukee, WI — Membership Database Administrator
1990 - 1995
Maintain membership database; disseminate information to local sections electronically by maintaining an electronic bulletin board system and provide tech support as needed; write and maintain technical manuals for department; provide marketing reports as requested by Board of Directors members and executive staff.
*Received letter of commendation from President of the Board of Directors
TRAITS
●Very dependable, reliable and responsible.
●Detail-oriented, well organized and great computer skills..
●Integrity, positive attitude and energy.
●Calm, compassionate and non-judgmental.
ACTIVITIES
●Love food, cooking and eating.
●Certified Reiki Master.
●Strong advocate for sobriety and work daily on my own.
●Enjoy quilting and craft projects.
●Daily meditation and spiritual practice.
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