Housekeeping Aide Applicant with Customer-Focused Service
Resume:
SHARHONDA SMITH
Inkster, MI *****
*******.**@*****.***
Professional Summary
To obtain employment where I can utilize my skills and all my customer service skills I have and my current knowledge in the hospitality field as a Housekeeping Supervisor .
#readytowork
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Environment Technician
Henry Ford Health-Livonia, MI
June 2024 to October 2025
• Maintained knowledge of applicable laws governing hazardous waste disposal processes
• Ensured compliance with all relevant health, safety, and environmental regulations at all times
• Collaborated with cross-functional teams to develop an energy conservation plan resulting in a XX% reduction in energy consumption
• Increased recycling rates by XX% by implementing educational campaigns promoting sustainable practices within the organization
• Performed routine inspections and maintenance of environmental systems, ensuring compliance with industry regulations
• Implemented effective strategies for the safe disposal of hazardous materials in accordance with local, state, and federal guidelines
• Assisted in the development and execution of emergency response procedures to mitigate environmental hazards
• Maintained accurate records of all environmental monitoring activities, including data collection, analysis, and reporting
• Provided training sessions on proper handling and disposal techniques for hazardous substances to ensure employee safety
• Collaborated with regulatory agencies during inspections to demonstrate adherence to environmental standards
• Led a team of XX technicians responsible for conducting daily inspections across multiple sites
• Stayed up-to-date with industry trends, new technologies, and emerging regulations related to environmental services
Assistant General Manager (AGM)
Holiday Retirement(Ashford Court)-Westland, MI
March 2020 to July 2020
Payroll, scheduling, hiring, one on one with clients, Secretary work, some sales work help, helping with lease signings, one on one with residents family members, one on one with care providers, Some Accounts Receivable work, and payroll threw
ADP
Housekeeping Supervisor
Hampton Inn & Suites-Romulus, MI
December 2016 to November 2019
Mop, sweep, dust high and low, vacuum, clean rooms using some mild chemicals, replace rooms with all the appropriate items needed in the room, change all bedding. And open for the start of the day we're I assign all rooms to housekeepers and close at end of the day make sure all rooms are in the computer and ready,& handle any guest complaints good or bad and close contact with hotel general manager. Will go over employees time cards once giving from Human resources and will interview and hire new employees will all so terminate employees when needed. I'm Supervisor over all the housemen, laundry aids, lobby attendant, and housekeepers. I work with front desk to make sure we give the guest what is needed and
I work with the hotel maintenance to insure any miner or major repairs are needed and I keep inventory count and will have the general manager order what is needed. Production Worker
Amazon Fulfillment Associates-Romulus, MI
May 2019 to July 2019
The conveyor and scan them into the computer and put them in the appropriate mechanical pod by weight and size I would also clean my area after I'm done of any boxes that I have cut open wrapping from off of the pallets I would also have to use a small ladder to load the products into the mechanical pod I left the job due to shoulder became injured and it was in my doctor's best interest that I turn to a more or less stressful job on my right shoulder that I hurt which I came back to the hotel being the assistant housekeeping manager.
Housekeeper Inspector
Dearborn Inn Marriott-Dearborn, MI
August 2016 to September 2016
Prepare carts with all cleaning supplies,one on one with all guest,strip rooms from all dirty lenin and trash, replace items back into the room as needed, dusting, moping all bathroom floors, & vacuuming all rooms.
Executive Housekeeper
Baymont Inn & Suites-Romulus, MI
August 2015 to July 2016
Responsibilities I prepare all room boards for housekeepers and check all rooms after cleaned. I also handle any problem with guess and ordering items needed for the department and if need I will go and Strip rooms by removing trash, dirt lien ion, dirt towels, and than I clean the room with giving chemicals, refill room with items company want inside the hotel rooms, make beds, dust high and low, and vacuum rooms.
Accomplishments
Guest love to talk to me my fellow Co works say they love my hard work, helpfulness to them, quick I catch on, and how I will make you smile.
Skills Used
Costumer service, speed, and cleaning.
Secretary and Tutor
Inkster Housing Commission-Inkster, MI
February 2014 to March 2016
Responsibilities
Copied papers,lesson planning, talked to residents, helped put together events,prepared advertisements and distributed them. Once the position closed I continued to voluntary my services until March 2016. Accomplishments helped children learn helped them learn about some of the medical words and meanings.
Skills Used typing,faxing,customer service
Patient Assistant
American House-Taylor, MI
May 2012 to June 2012
Assisted with grooming, escorted to meals, and if needed prepared meal,& assisted with bathroom needs. Medical/Office Asst
House Calls Physican-Allen Park, MI
July 2009 to October 2011
Assisted Physician with House visits to patients homes, answered phones, scheduled appointments, and filed all charts, gave injections when told, took blood pressure, took vitals, & drew blood. Education
Technical school in Medical Assisting, & Patient Technician Everest Institution - Dearborn, MI
January 2014 to December 2014
Diploma in Medical Assistant
Everest Institution - Dearborn, MI
January 2008 to December 2009
Diploma in English
Southgate Anderson High School - Southgate, MI
May 1996 to June 1996
Skills
• Medical Records
• Administrative Experience
• Experience Administering Injections
• Microsoft Excel
• Interviewing
• Custodial Experience
• Environmental Services
• Customer Service
• Hotel Experience
• Laundry
• Floor Care
• Supervising Experience
• Microsoft Word
• Janitorial
• Microsoft Office
• Vital Signs
• Patient Care
• Hospitality Management
• Guest Services
• Phlebotomy
• Leadership Experience
• Payroll
• Housekeeping Supervisor
• Venipuncture
• Housekeeping Management
• patient tooth care,patient dressing,patient bathing, and patient lifting and turning. Working front and back office in a doctor office, before and after care as a Latchkey provider, housekeeping, & supervisor for housekeeping department in a hotel. (2 years)
• Management Experience
• Cleaning Experience
• Microsoft Powerpoint
• Microsoft Outlook
• Team Management
Certifications and Licenses
Driver's License
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