Ivelisse Gracia
Monticello, FL +1-321-***-**** ****************@*****.***
Professional Summary
Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Work Experience
Early Head Start Teacher
Bethlehem Early Learners,LLC Bethlehem, PA
October 2025 to March 2026
Head Start / Child Care Assistant
Provided a safe, nurturing, and structured environment for young children while supporting their early learning and development.
Head Start Teacher/Child Care
Sonia Little Angels Fountain Hill, PA
March 2024 to August 2025
Head Start / Child Care Assistant
Provided a safe, nurturing, and structured environment for young children while supporting their early learning and development.
Assembly Worker
Bethlehem, PA
March 2023 to July 2023
Followed detailed assembly instructions, processes and procedures. Completed assigned tasks quickly to decrease production time. Assemble Beauty Sponges to specification.
Notified supervisor of issues with equipment or production. Cashier Assistant
Walgreens Orlando, FL
November 2015 to April 2020
Helped customers complete purchases, locate items and join reward programs. Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
Operated cash register to record transactions accurately and efficiently. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Recommended products to customers, thoroughly explaining details. Customer Service Associate
Walmart Kissimmee, FL
July 2015 to November 2015
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Trained new cashier team members in customer service and money handling processes. Answered questions about store policies and addressed customer concerns. Performed cash, card and check transactions to complete customer purchases. Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Maintained effective team member communication.
Shipping and Receiving Associate
Macintosh Laundry Allentown, PA
November 2011 to July 2014
Updated database with changes in carrier status.
Received incoming shipments, compared contents against associated records and transmitted to proper department. Inspected merchandise and sent damaged pieces for repair before shipment. Picking Packer
Amazon Trexlertown, PA
December 2010 to October 2011
Supported current production needs by moving items between equipment, conveyors and staging areas.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Documented production information via daily system logs and discussed issues with management. Education
High School Diploma
Albert Einstein High School San Juan, PR
May 1994
Skills
Customer Service and Assistance Spanish Speaking Complaint Handling Customer Relations Clear Public Speaking Skills Critical Thinking Stocking and Replenishing Retail Merchandising