People-First Customer Service Professional
Resume:
Sandra Mortale
Customer Service
Professional
************@*****.***
Des Moines, IA
Skills
Customer Service
Communication
Teamwork
Problem-Solving
Time Management
Adaptability
Computer Skills
Additional
Reliable
Detail-Oriented
Strong Work Ethic
Tech Comfortable
Professional Summary
Reliable and experienced professional with 30+ years of working with people, providing support, communication, and problem-solving in fast-paced environments. Strong skills in organization, customer interaction, and teamwork.
Professional Experience
Educator – Des Moines Public Schools, Des Moines, IA
• Worked directly with individuals to provide support and guidance
• Communicated clearly with students, families, and team members
• Managed multiple tasks and responsibilities
• Trained and supported coworkers
• Maintained organized records
• Created a positive environment
Education
Master’s Degree in Education – Iowa State University Bachelor of Science in Elementary Education / Learning Disabilities
– Iowa State University
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