Front Desk Security Specialist with 6+ Years Experience

Nouman Ahmed Abbasi

******************@*****.***

+971*********

Abu Dhabi, UAE

Customer Service Excellence

Front Desk & Reception

Handling

Client & Visitor Management

Communication Skills

Problem Solving

MS Office (Word, Excel)

Time Management

Teamwork

Aviation Support

English

Urdu

Professional Summary

Professional security and front desk specialist with over 6 years of experience, including 4 years as a Front Desk Security Receptionist and 2 years with Transguard in port operations. Skilled in customer service, access control, visitor management, and maintaining safety protocols. Known for professionalism, strong communication skills, and the ability to handle high-pressure environments efficiently.

Education

Higher Secondary (12th Pass)

Employment

Passenger Service Assistant – Transguard Group (Dubai International Airport)

(2015 – 2017)

Passenger handling, check-in, boarding & airport navigation

Portal & documentation support

Luggage & cargo handling

Client handling for international passengers

Coordination with aviation staff and ground teams

Managed operations for all types of flights

Provided special assistance to elderly & disabled passengers Front Desk Security / Reception – Golden Safety (Dubai, UAE) (2019 – 2021)

Front desk security & reception responsibilities

Customer handling & visitor management

Assisted residents with inquiries and support

Maintained records and daily reports

Ensured professional interaction with clients and guests Front Desk Security / Reception – Middle East Security (Abu Dhabi, Lamar Tower Al-Raha) (2023 – Present)

Managed 50+ customer’s daily

Front desk reception & security operations

Customer handling, inquiries & coordination

Maintained visitor logs and reports

Ensured professional and welcoming environment

Skills

Languages

Contact

Certifications

Customer Service Course (Online – Alison)

Learned customer handling, communication skills, and service excellence

Improved professional interaction with clients and guests

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