Seasoned General Manager & Kitchen Lead

Lead Cook

Superlo

Jan **** - Present

Experience

Developed and executed innovative menu items that enhanced customer satisfaction and increased repeat business.

Supervised kitchen staff to ensure adherence to health and safety regulations, resulting in zero health code violations. Collaborated with front-of-house staff to coordinate service and ensure timely meal delivery, improving overall dining experience. Created and maintained a clean and organized kitchen environment, leading to increased efficiency and faster service times. General Manager

KFC/Taco Bell

Oct 2016 - Dec 2024

Memphis, TN

Oversaw daily operations and strategic direction, ensuring alignment with organizational goals and objectives.

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction. Established and maintained effective communication with staff members to ensure efficient operations. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Assistant Manager

Church's Chicken

Apr 2008 - Aug 2016

Memphis, TN

Assisted in the development of operational strategies to ensure efficient and productive operations. Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Conducted regular performance reviews for employees to identify areas of improvement. Developed a system for tracking inventory and ordering supplies as needed. Fitness Coach

Health And Fitness

2023 - 2024 California, PA, USA

Education

Summary

Highly driven General Manager

successful at implementing

strategic approaches to drive

profitability and sales. Recognized

for performance excellence in

operations and customer care.

Successful at motivating, training

and developing team members to

drive profitability in highly

competitive environment.

Creativity Expert

Skills

Leadership Expert

Staff Training Expert

Inventory Management Expert

Customer Satisfaction Expert

Kitchen Organization Expert

Food Safety Compliance Expert

Team Management Expert

Menu Development Expert

Operations Oversight Expert

Schedule Management Expert

Customer Relationship

Management

Expert

Expense Control Expert

English

Languages

Kristina Brittenum

Lead Cook

1-901-***-**** ************@*****.*** Memphis, TN 38127

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