Human Resources Administrator

Jubila Susai Fernando

Mumbai, MH +91-998******* ********@*****.**.** www.linkedin.com/in/jubila-f-56096b64 PROFILE

With over 14 years of work experience across various sectors. Recently upskilled in HR Analytics with hands-on knowledge of SQL, Power BI, Python (basics). Adept at using HRMS tools and analytics to support data-driven HR decision-making and operational efficiency.

EDUCATION

Post Graduate Diploma in Human Resource and Administration 2019 Tata Institute of Social Science, Mumbai, MH

PROFESSIONAL CERTIFICATION

• Human Resource Business Partner • Indian Labour Laws and Social

• Indian Payroll System and Income Tax on Compliances Salaries • Human Resource Audit

• POSH -Train the Trainer

SkillDeck, India 2023

• HR Data Analytics

LearnBay, India 2024

SKILLS

• Communication • Knowledge of resource tool

• Sourcing • HRIS

• Data Management • Time Management

• Data Analysis

WORK EXPERIENCE

Independent HR Consultant Jun 2023– Present

Freelance / Multiple Recruitment Consultancies

• Provided end-to-end recruitment and HR support to partner consultancies across diverse roles and industries.

• Managed candidate sourcing, screening, and interview coordination for junior to mid-level positions.

• Took a professional sabbatical to balance family care responsibilities while continuing to upskill in key HR areas including HR Business Partnering, POSH (Train the Trainer), Indian Labour Laws, and HR Analytics (SQL, Power BI, Tableau).

• Maintained professional engagement and industry awareness through short-term consulting and continuous learning.

Human Resource Administrator Oct 2021 – May 2022

Medicom Healthcare, Mumbai, MH

• Forming and maintaining employee records. Updating databases in HRMS, such as employee information, leave data, orientation training, on-boarding, and off-boarding records.

• Processing internal arrangements such as laptop arrangements, training sessions, etc.

• Follow up with the IT Vendors for the creation of device and email account setup. • Creating credentials for new joiners on the company’s website

• Sorting employee documents online.

• Conducting Onboarding Sessions for new employees and scheduling their mandatory training as per applicability.

• Responsible for Job Posting, sourcing & screening of candidates as per the role and job description through job portals, referrals, and social media.

• Follow up for the post-selection formalities.

• Oversee HR Admin issues and procedures: Preparing offer letters and contracts for new starters, issuing confirmation, extension, and termination letters, etc.

• Generating reports, MIS and Data Analysis.

• Creating new starters profiles and updating leavers in the attendance software –Bright HR

• Managing monthly payroll inputs for UK employees. Generating payroll reports and publishing payslips through Sage HR Cloud Payroll Software.

• Regularizing the monthly attendance and leaves for India through the internal software San Eforce.

• Uploading the call reports of Medical Representatives in the internal software – San Eforce website.

• Follow up with all department first-line managers and HODs for completing the Yearly objective forms and mid-year and end-of-year review forms. Collate all the signed forms.

• Ordered Diwali gift card vouchers from Amazon for Indian employees. Sent an email informing them about the Diwali gift from the employer, including redemption instructions and the last date to redeem.

Human Resource Executive – Intern Sept 2019 to Feb 2020 Schoolguru -Teamlease group, Mumbai, MH

• Recruitment: Responsible for new Tie-ups and Vendor Management for acquiring talent.

• Job Posting and shortlisting resumes from portals like LinkedIn, Naukri, Indeed, Wisdomjob, etc.

• Lining up candidates for interview – Personal, Video call, etc.

• Preparing and Sending Induction and birthday Mailers.

• Sorting and managing Employee documents folder online

• Issuing Offer letters, Appointment letters, Increment letters, Relieving and experience letters.

• Preparing Presentation slides on HR policies and Procedures. Human Resource Officer March 2014 to May 2018

Beta Consultancy, Mumbai, MH

• Taking care of recruitment activity end-to-end

• Responsible for Induction and Joining Formalities

• Generating Confirmation Reports and Issuing Confirmation Letters to employees.

• Attendance, Leave Management and Salary Administration

• Assist in the Performance Review process. Coordinate with Managers and HODs to prepare and collate the Annual Appraisal data.

• Generate and issue Promotion and Re-designation letters.

• Conducting exit interview process for employees.

• To act as a mediator between the HR department and employees.

• Prepare daily/monthly HR Reports (Salary Report, Daily Punching data, Timecard, etc.)

• Maintaining Employee Personal files, preparing all HR letters and certificates, etc.

• Maintaining registers for Statutory compliances. EPF Formalities (Withdrawal, Transfer and Advance). Maintaining documents as per UAN compliances and uploading data on the UAN employer website. Senior Associate Nov 2007 to Dec 2012

BA Continuum India, Mumbai, MH

• Responsible for US customer queries regarding Home Loan – EMI, etc., • Drafting letters/emails to customers and conducting research assignments.

Customer Service Representative Aug 2006 to Nov 2007 Sitel India -GMAC, Mumbai, MH

• Resolved EMI and insurance policy issues for US auto loan customers. Customer Care Executive Sept 2004 to May 2006

Kankei Mktg Service – CLUB HP, Mumbai, MH

• Responded to prepaid card queries and email service requests; prepared call trend reports. Mini Projects

Projects – HR Data & Analytics (Healthcare Domain) Tools Used: SQL, Power BI

• Data Extraction (SQL): Analyzed patient cost trends, encounter outcomes, and payer risk data

• Power BI Dashboards: Visualized procedure costs, high-risk encounters, and diagnosis correlations Personal Details:

• Languages: English, Hindi

• Location: Mumbai, MH

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