Ola Olaseinde
Mob: 073********
Email: *******@*******.**.**
Profile
I am an efficient, organised administrative manager with over 5 years’ experience and a record of working to very high standards by streamlining workflow and overseeing productivity of the workforce. I possess proven literacy and numeracy skills, proficient user of MS Office. I am a self-motivated person who is seeking a challenging administrative role or Executive Assistant role in order to develop and gain further skills and I have great capabilities of working and communicating with people of all ages, from different walks of life, making my administrative skills outstanding.
Key Skills
· Excellent communication skills and good telephone manners.
· Strong clients focus and customer care
· Good organisation and prioritisation skills
· Excellent team worker and self-motivated.
· Professional and maintains confidentiality
· Good IT skills Ms Office, Emails and internet.
· Fully aware of health and safety legislation regarding office work
Education
Kingsford community school (2008 – 2010)
Mathematics – B
English – C
Diploma I.C.T – B
Science – C, C
French – C
Newham Sixth form College (2011 – 2013)
BTEC Mechanical Engineering (Level 3) DDD
University of Greenwich (2014 - 2015)
Mechanical Engineering (foundation)
Employment Experience
Eagles Electronics Sales admin 2023 February – Till date
Updating the internet products pictures and restocking products inventory. Responsible for interacting with hundreds of customers online to help resolve any issues or help with a purchase. Coordinating sales effort with marketing, sales management, accounting, logistics and
Order Processing: Handling customer orders, both online and offline, including confirming details, processing payments, and ensuring timely completion.
Customer Service: Answering customer inquiries, providing after-sales support, and resolving issues to maintain customer satisfaction.
Data Management: Maintaining accurate customer records, updating sales data, and generating reports on sales performance.
Invoicing and Billing: Preparing invoices, managing credit terms, and following up on outstanding payments.
Communication: Communicating with customers, sales teams, and other departments to coordinate activities and resolve issues. Providing general office support, such as answering phones, scheduling appointments, and preparing reports.
CCTV Operator International maritime Organization May 2022 to February 2023
Greet and welcome guests as soon as they arrive at the office, Monitor and maintain safety of staff and clients on site. Liaising with emergency services to resolve issues on premises. Conducting patrols and secure the premises before working hours. Monitored and authorized entrance and departure of visitors and contractor Keeping Update calendars and schedule meetings via Emails holidays and rosters. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Dealing with all enquiries and resolving any problems over the phone or to use the CCTV equipment in the shared services area of observation to help detect and deter crime and anti-social behaviour and provide high quality evidence to allow enforcement agencies to investigate and prosecute offenders
To provide overall operations and monitoring of CCTV, alarms, Lone worker. To work with external agencies in relation to service operational matters, predominantly the police. To perform all required system and other checks or duties given, and handle and document enquiries and escalate as required.
To create access control access cards for tenants or staffs when required or instructed by manager to keep an accurate log of all incidents via the incident report for or daily occurrence log and to work with security officers on site ensuring the breaks and rotation gaps are covered.
Front of house support Blockchain 2018 August -2022 March
Providing a telephone answering, administrative and reception service as well as organising the post, welcoming visitors and providing hospitality towards guests and clients.
Answering all incoming calls / emails and re-routing them to relevant parties.
Meeting and greeting visitors ensuring they are signed in and inducted.
Opening, distributing, collecting and taking the post.
General administration duties, photocopying, filing etc.
Dealing with any enquiries.
Data entry onto internal systems.
Reporting any problems to the office manager.
Operating a computer system and switchboard.
Hobbies and Interest
Travelling
Gym
Learning new skills