Remote Administrative & Email Support Specialist

ARLYN D. GAWANGON

Virtual Assistant Email & Administrative Support

Cagayan de Oro City, Philippines

095*-***-****

*********************@*****.***

LinkedIn: linkedin.com/in/arlyn-gawangon

PROFESSIONAL SUMMARY

Detail-oriented and reliable Virtual Assistant with experience in email handling, administrative support, and customer communication. Skilled in responding to emails professionally, organizing inboxes, managing schedules, and supporting daily operations. Committed to accuracy, confidentiality, and clear communication.

CORE SKILLS

●Email Management & Professional Email Replies

●Inbox Organization

●Customer Support (Email & Chat)

●Administrative Assistance

●Data Entry

●Calendar & Schedule Management

●Google Workspace (Gmail, Docs)

●Microsoft Word & Excel

●Time Management & Attention to Detail

WORK EXPERIENCE

Personal Assistant

ABS-CBN 2014 – 2015

●Assisted with email and message coordination

●Managed schedules and administrative tasks

●Maintained confidentiality and professionalism

Customer Service / Head Waitress & Checker

Kumaykay River Farm Resort 2023 – 2024

Tangkgig Seafood Bar & Restaurant 2024

●Responded to customer inquiries professionally

●Handled bookings, concerns, and requests

●Maintained accurate records and reports

Caregiver / Nanny

Private Family 2010 – 2014

●Managed daily schedules and responsibilities

●Demonstrated reliability, organization, and trust

EDUCATION & CERTIFICATION

●College Level – MUST College, Cagayan de Oro

●NC II Caregiver Certification

LANGUAGES

●Visaya – Native

●Tagalog – Fluent

●English – Written & Conversational

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