Ambitious Operations and Customer Service Professional

FAIYAZ ARNOB

**-** ***** ** * 929-***-**** ǀ **************@*****.***

SUMMARY OF QUALIFICATIONS

● Adaptable and ambitious individual with strong problem solving skills

● Proven experience in handling operational support duties

● Proficient in Google Docs, Slides, and Google Sheets.

● I am fluent in English, Bengali.

EDUCATION

LaGuardia Community College, Long Island City, NY Expected Graduation: Feb 2026 Business Administration

GPA: 3.6

EXPERIENCE

Dunkin Donuts 2/16/2022 – 3/5/2025

Cashier

● Greeted and assisted an average of 300 customers daily in a fast-paced environment. Processed cash and credit payments, refunds, and exchanges, accurately managing an average of $1,000 in cash per shift

● Build productive relationships with repeat customers and team members to ensure a positive store atmosphere

● Trained an employee how to handle the cash register, make coffee, and sandwich. PSAC II, 350 Marconi St, Bronx 4/11/2025 – 5/29/2025 Trainee

● Selected for a competitive 7-week NYPD 911 Operator training program.

● The training covered 600 crime codes and 400 procedures, focusing on how to gather information from callers, accurately log locations, enter crime details into the remarks box, and transfer these informations to the dispatcher.