Operations Strategy Leader for Product & Growth

VAYTHIARE DELUQUE

*******.*****@*****.*** +1-315-***-**** Potsdam, NY 13676 LinkedIn: linkedin.com/in/deluquevayti MBA graduate in Innovation & New Venture Management with 5+ years of experience spanning federal operations, business operations, and client-facing leadership roles. Brings a strong foundation in regulated environments, systems thinking, and process optimization, paired with post-MBA strategic training in innovation, business model design, and operational scaling. Experienced in translating complex requirements into efficient workflows, aligning stakeholders, and improving platform and service performance. Seeking Product, Operations, or Strategy-focused leadership roles where execution and strategy intersect. CORE COMPETENCIES

Strategy & Operations: Product, Strategy & Operational Leadership Innovation & New Venture Analysis Process, Workflow

& Platform Optimization Cross-Functional, Stakeholder & Executive Alignment Data-Driven Decision Making Client & User-Focused Solutions Risk, Security & Compliance-Aware Operations Tools & Systems: SAP, GCMS, CCM Enterprise, Microsoft Office Suite, HTML/CSS Execution & Governance: Requirements coordination, performance tracking, workflow optimization, briefing development, budget oversight, structured information and records management, audit-ready documentation EXPERIENCE

Clarkson Student – Graduate Assistant, MBA Program Potsdam, NY 01/2024 – 12/2025

• Supported MBA program operations through coordination of administrative tasks, academic logistics, and program support activities.

• Assisted with preparation and management of travel-related documentation, exam proctoring logistics, and classroom support for lectures.

• Contributed to basic data tracking, communications, and scheduling to ensure smooth delivery of program activities.

• Helped maintain organized documentation and processes to support program continuity and effective information flow. VectorSolv Corp – Account Manager & Business Operations (Contract) Gatineau, QC 06/2022 – 12/2022

• Served as lead point of contact for client accounts, aligning customer needs with internal delivery teams and operational capabilities.

• Managed end-to-end account workflows, including contract negotiation, progress tracking, and stakeholder communication.

• Identified operational inefficiencies and growth opportunities, contributing to increased client retention and expanded scope with existing accounts.

• Delivered structured reporting to support leadership decision-making and performance visibility. Immigration, Refugee & Citizenship Canada (IRCC) – Case Processing Officer (PM-01) Gatineau, QC 03/2021 – 03/2022

• Processed 60–100 digital case files daily in a highly regulated environment, ensuring full compliance with legislative frameworks.

• Retrieved and analyzed financial, travel, and personal data using enterprise systems to support access to information and privacy requests, improving turnaround times by 25%.

• Maintained strict access controls and data governance standards while supporting internal users with accurate documentation and system navigation.

Public Safety Canada – Administrative Assistant to the Director General Ottawa, ON 02/2020 – 03/2021

• Supported senior leadership by managing executive schedules, coordinating travel, and preparing briefing notes and decision packages.

• Oversaw digital and physical document workflows, ensuring proper tracking, approvals, and compliant records management.

• Acted as a liaison between executives and internal stakeholders, improving information flow and operational efficiency. Immigration, Refugee & Citizenship Canada (IRCC) – Program Assistant (CR-04) Gatineau, QC 12/2019 – 02/2020

• Provided administrative and operational support for visa and program processing activities.

• Conducted database searches to retrieve legal and archival documents, improving document accessibility and retrieval efficiency.

• Maintained organized digital and physical filing systems in compliance with regulatory requirements. Coughlin & Associates – Administrator

Ottawa, ON 11/2018 – 12/2019

• Managed employee benefits documents, ensuring accurate data entry, updates, and audit-ready file maintenance.

• Reconciled records (general ledger) and verified documentation for financial accuracy and compliance.

• Streamlined data entry processes, reducing errors and accelerating processing time daily. Clarkson Student Diversity Office – Assistant Program Coordinator & Interim Director Potsdam, NY 09/2015 – 08/2018

• Led a 24-hour social media campaign to support Clarkson Athletics, aiding in the development of a strategic management and marketing plan, and collaborating on fundraising campaign development and promotion efforts.

• Developed a strategic marketing plan that increased student participation by 25%, registering over 400 students.

• Collaborated on promotional materials for two major campaigns, that contributed to adding substantial funds for the Clarkson Student Diversity Office through successful campaign development and promotion. EDUCATION

Clarkson University, Potsdam, NY

MBA: Innovation & New Venture (2025)

B.Sc. Communication Rhetoric & Business

Minors in Media & Psychology Dean’s List (2016, 2017) 3.2 GPA InHolland University, Netherlands

Bachelor of Science: Creative Business, International Media & Entertainment Management LANGUAGES

English: Native Spanish: Native French: Beginner (A1) KEY ACHIEVEMENTS

• Improved enterprise document retrieval and response times by 25% through workflow and metadata optimization.

• Maintained 100% compliance in high-volume, high-risk operational environments.

• Recognized for improving process efficiency, stakeholder coordination, and system usability across multiple organizations.

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