Adaptable IT Learner with Growth Mindset
Resume:
Joshua
Foreman
Joshua Foreman
Parker, CO 80138
******@*****.***
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Skills
●Arrange projects from the planning stage through the actual process, tracking the results and creating a project summary of the overall results.
●Supervise data work crews in the construction setup of a new Wal-Mart, Sam’s center. Verify proper installation and operation to meet company standards.
●Experience in the telecommunications industry from both a technical and supportive role, working from installation and maintenance, supporting customers in a call center environment, to training new hires in call center procedures.
●Strong knowledge of all Microsoft Office tools, 2 years experience with SharePoint.
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Experience
Rausch Sturm / System Specialist
October 2020 - November 2025, Greenwood Village
System Specialist
●Creates, modifies, refines, and implements legal form templates; these templates must work with a merge process that interfaces with the CLS database.
●Manages CLS form driven workflow processes for all departments.
●Handles audit deliverables and requests both internally and client driven.
●Builds and maintains matrices for communication electronically with all clients.
●Leads and/or coordinates projects inter- and cross-departmentally as necessary.
●Trains staff in CLS processes and form functions across the firm as necessary.
●Participates in other activities as assigned.
Debt Resolution Specialist
●Inbound and outbound calls from consumers.
●Work with consumers to set up an amicable resolution to their debt.
●Follow all state and guidelines to operate in an ethical and fair practice.
Specialist – Legal Operations
●Outbound and inbound calls with POE’s and Banks to follow up on the establishment of garnishments for consumers.
●Set up training and help establish best practices for onboarding and existing employees with the garnishment process. Set up and maintain training material.
●Monitor electronic communications with the garnishment team, processing emails, faxes, and mailed in answers from garnishees.
AT&T DirecTV / Premise Technician
October 2016 - September 2020, Centennial
Premise Technician
●Set up and installation of new DirecTV service including installation of satellite dishes, testing newly installed systems, educating new customers how to use their equipment and how to program it.
●Performed troubleshooting for customers having difficulty with existing DirecTV systems.
●Maintain parts inventory, and meet efficiency standards in a self-paced work environment.
Frito Lay / Route Sales Representative
September 2015 - October 2016, Denver
Route Sales Representative
●Process order requests to ensure the customer has products available to sell to their customers.
●Merchandise the product to the shelves including but not limited to rotating product, managing credits, stales and building displays.
●Operate a DOT regulated vehicle.
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Education
My Computer Career / Currently Enrolled
October 2025 - Present
Achieved certificates for CompTIA A+; Azure Fundamentals AZ-900; Microsoft Azure AI Fundamentals AI-900; CompTIA Network+; and Security+
Working towards certificates for Linux Essentials
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Awards
Received World Class IT Professional from My Computer Career for overall GPA of 96.5% and certificates achieved during the first half of classes.
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