Mobile Technology Lead - IT Support & Leadership
Resume:
Contact
**** ******* **** ****, ******, IN
317-***-**** (Mobile)
*******@*****.***
www.linkedin.com/in/timlaitas
(LinkedIn)
Top Skills
Leadership
Training
Recruiting
Certifications
Notarize Network Platform Training -
NST
Notary Public
For-Hire Operator's License
Tim Laitas
Mobile Technology Lead at Beck’s Hybrids
Greater Indianapolis
Summary
IT Specialist with experience in technical support, customer service,
communication, team management, and business development.
A problem-solver dedicated to providing excellent IT support to
all organizational levels. Effectively works with people of different
backgrounds, skills, and temperaments. Has the ability for
identifying the tasks that will ensure deadlines are met under
pressure.
Experience
Beck's Hybrids
6 years 11 months
Mobile Technolgy Lead
May 2024 - Present (1 year 9 months)
Atlanta, Indiana, United States
Technical Support Specialist
March 2019 - May 2024 (5 years 3 months)
Atlanta, Indiana
HelloTech Inc.
IT Support Technician
February 2018 - March 2019 (1 year 2 months)
Indianapolis, Indiana Area
Independent Contractor. IT Support Technician.
LIDS Sports Group
Help Desk Technician
October 2018 - February 2019 (5 months)
Salesforce
Pathfinder - Salesforce Administrator Trainee
October 2018 - January 2019 (4 months)
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Salesforce and Deloitte Pathfinder Fall 2018 training cohort. Salesforce
Administrator trainee. Training in technical and business skills to become a
certified Salesforce Administrator.
APC and Caesar’s Entertainment
Technical Support Specialist
September 2018 - October 2018 (2 months)
Anderson, Indiana
Desktop and Deployment contract. Upgrade and deployment of 200+
workstations.
Orbis Education
Recruitment / Admissions
December 2015 - May 2017 (1 year 6 months)
Carmel, Indiana
TD Ameritrade
Investment Consultant
February 2012 - November 2013 (1 year 10 months)
Provide ongoing management of high asset clients. Key responsibilities
include: servicing retail client accounts and advising clients on a number of
topics from portfolio allocation to investment strategies.
• Identify client needs and recommend portfolio solutions to meet those needs.
• Partner with specialized departments to uncover opportunities to cross-sell
additional services such as financial planning and Managed Accounts.
• Make proactive, business development calls to prospects and high net worth
clients
• Presentation of solutions to clients and prospects through face-to-face
meetings
• Develop relationships with existing and new potential clients.
Charles Schwab & Company
Registered Representative
December 2008 - February 2012 (3 years 3 months)
Indianapolis, Indiana
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• Assisting clients with trades into various securities including common stocks,
preferred stocks, exchange traded funds, mutual funds, certificates of deposits,
and options
• Experience includes answering fundamental questions on asset allocation,
market conditions, investment vehicles, portfolio accounting support and
selection methodologies. While also providing inbound and outbound service
through phone and email, multitasking and following through on client
commitments while remaining available for client calls and immediate service
needs.
• Brought in over $11 million worth of assets to the firm in 2010.
ITT Technical Institute
Manager of Recruitment
June 2005 - December 2008 (3 years 7 months)
Carmel, Indiana
• Managed team that created 80% growth in admissions between March 2006
and March 2007
• Supported 41% Growth in admissions between 2005 and 2006.
• Growth of 44% between June 2005-2006 and September 2005-2006.
• Generate student registration reports, telephone call/reports, lead distribution/
assignments, working with student application reports, plus mentoring and
training a team of 22 Representatives.
• Developing an Employee Safety Committee and implementing response
strategies to various emergency situations.
• Working in a team environment and assisting in all divisions of the
recruitment process; from financial aid, registrar, to admissions.
A.R Musical Enterprises
Art Director/Customer Service/Marketing Manager
January 1996 - February 2003 (7 years 2 months)
Education
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Ivy Tech Community College
Information Technology Support, Information Technology · (2017 - 2019)
Indiana State University
Bachelor of Science, Business Administration, Music Business, Graphic
Design · (1991 - 1997)
Trailhead by Salesforce
Salesforce Administrator · (2018)
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