Advanced Financial Operations Analyst
Resume:
BRANDON
TERRY
CONTACT
***********@*****.***
Austell, Georgia 30106
CAREER OBJECTIVE
Highly motivated professional with
** ***** ** ********** ******* a
challenging position to leverage
strong communication analytical
and problem-solving skills to
optimize financial processes, and to
contribute to financial success.
EXPERIENCE
March 2025 - Present
Property Surplus Specialist/ Business Analyst I
Department of Administrative Services (DOAS)
• Conducted daily online review and processing of state agencies' property disposal requests.
• Provided enterprise business solutions for Executive Branch Agencies.
• Ensured all documents and items comply with prescribed procedures and standards.
• Utilized research skills to gather product information on unfamiliar items.
• Analyzed each request and exercised independent judgment to determine the optimal disposal method (transfer, sale, or destruction) to maximize profits or reduce costs.
• Wrote clear, detailed, and compelling item descriptions for sales listings optimizing advertising for maximum sale potential.
• Managed the entire disposal process, including internet sales transactions, from initiation to completion.
• Determined the most profitable advertising platforms for property listings.
• Maintained daily communication with customers via phone and email.
• Reconciled sales transactions with payments received.
• Performed additional duties as assigned, which may include processing property utilization and eligibility applications. Dec 2023 - March 2025
Access Agent
Georgia Building Authority
• Provided customer service and technical support for Parking and Access Services.
• Resolved and facilitated the resolution of problems and demanding situations independently and in a courteous manner.
• Facilitated Parking and Access Services with administrative and technical operation, program operations, and procedures while following agency guidelines and policies.
• Processed, produced, and programmed photo identification badges and parking permits for customer agencies, contractors, lobbyists, and others while ensuring accuracy and collection of proper fees.
• Generated end of the month reports.
• Used multiple databases and software programs proficiently such as: T2 Flex, GGS, Avigilon, etc.
• Determined proper response to inquiries based on historical computer records and established policy.
• Conducted thorough background checks using HR TruCheck. January 2020 - January 2023
Data Entry Specialist
Change Healthcare, Atlanta, Georgia
• Developed and maintained reports and spreadsheets to track da entry progress.
• Preserved customer confidence and protected operations by keeping information confidential.
• Identified potential errors or inaccuracies in submitted documentation before processing them further.
• Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Worked with federal agencies to enter and approve disability applications.
• Aided with overall claims processing functions .
• Prepared source data for computer entry by compiling and sortin information and establishing entry priorities.
January 2018 - January 2020
Benefit Program Specialist
Hodges Mace, Atlanta, Georgia
• Processed enrollments, changes, and terminations accurately while maintaining confidentiality of personnel information.
• Evaluated employee eligibility for various benefits programs bas on predetermined criteria.
• Collaborated with internal departments and external vendors to resolve complex benefit issues.
• Navigated various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax.
• Managed annual open enrollment process including preparation of materials and conducting presentations.
• Maintained up-to-date knowledge of changes in federal and state laws governing employee benefits plans.
• Collaborated with employees to schedule appointments for EBRC new hire and QLE events
January 2017- January 2018
Benefit Program Specialist
Mourneau Shepell, Atlanta, Georgia
• Evaluated employee eligibility for various benefits programs bas on predetermined criteria.
• Prepared periodic reports summarizing employee participation in each benefit program offered.
• Coordinated with third party administrators on claims processing issues or discrepancies.
• Provided customer service support by responding promptly to inquiries from employees regarding their benefits coverage optio
• Performed data entry, filing, record keeping, and other administr tasks related to benefits administration.
• Enrolled state employees into benefits .
January 2012- January 2018
Sr. Patient Education Coordinator
WellPoint, Atlanta, Georgia
• Facilitated communication between physicians, nurses, case managers, social workers, insurance companies., ensuring cont of care for each patient.
• Conducted comprehensive assessments of patient needs and developed individualized treatment plans accordingly.
• Assisted with increasing participant's motivational level by addressing barriers and assessing needs .
• Performed administrative duties such as scheduling appointmen and verifying insurance coverage.
• Aided with paperwork or documentation associated with a variet programs such as Medicaid or Medicare.
• Utilized excellent customer service skills when interacting with patients over the phone or in person.
January 2009 - January 2012
Enrollment Broker
Maximus, Atlanta, Georgia
• Facilitated enrollment processes for approved applicants by submitting appropriate documentation in a timely manner.
• Reviewed Medicaid eligibility applications to determine financial and medical eligibility requirements.
• Processed renewal applications promptly upon receipt to prevent lapses in coverage for existing beneficiaries.
• Conducted outbound calls to follow up with potential beneficiaries that request assistance in identifying a service provider.
• Researched benefits available through other agencies for individuals who are not eligible for Medicaid services.
• Presented Managed Care Options to beneficiaries and assisted them with using their health care plans.
• Analyzed complex cases involving multiple family members or special circumstances such as disabilities or long-term care needs.
• Performed data entry into the computer system accurately and efficiently to ensure timely processing of applications.
• Obtained authorizations for all durable medical equipment.
• Ordered durable medical equipment.
EDUCATION
January 2023
Associate Of Applied Science In Business Management Chattahoochee Technical College, Marietta, GA
Certification
• Lean Six Sigma (Green Belt)
• HIPAA Compliance
SKILLS
• Problem Solving
• Staff Management
• Sales and Marketing
• Data Evaluation and
Comparison
• Verifying Data Accuracy
• Data Transcription
• Facility Management
• Customer Relations
• Medical Terminology
Knowledge
• Critical Thinking
• Microsoft Office
• Collaboration
.
Contact this candidate