Angel Flack-Bullock
Contracts Lifecycle Lead
© *************@*****.*** © 417 Argyle st, 39648, United States % 601-***-****
Summary
Detail-oriented Contracts Lifecycle Lead with 2 years in customer service and a strong grounding
in medical billing. Proven ability to manage complex inquiries and deliver accurate information,
backed by an Associate's degree in Medical Billing with a 3.8 GPA. Successfully maintained high
standards in service with effective communication and meticulous attention to detail. Ready to
leverage expertise in financial data management to enhance operational efficiency and support
the needs of Community Connect.
Work Experience
Customer Service Representative, Teleperformance USA, New Jersey, United States
07/2024 — 03/2026
+ Managed incoming calls regarding the status of medical claims, appeals, and authorization
requests, ensuring timely and accurate information delivery.
Housekeeping, Southwest MS Regional Medical Center, McComb MS, United States
11/2008 — 08/2018
+ Maintained cleanliness and sanitation protocols in patient rooms, bathrooms, and nursing
stations, contributing to a safe and welcoming environment for patients and staff.
Education
Associate in Science, Medical Billing Specialist, UMA Ultimate Medical Academy, Clearwater
FL, United States
01/2022 — 05/2024
* Graduated with an Associate's degree in Science, achieving a GPA of 3.8.
Skills
Attention to Detail Effective Communication Payer Billing Associate's Degree
Financial Data +