versatile operations and events professional
Resume:
Jessica Pannell
********@*****.***
San Diego, CA
Professional Summary
I’m a hands-on professional who takes pride in getting things done and helping teams succeed. With over five years of experience in management, coordination, and consulting and more than a decade leading in customer service, I’ve learned the value of clear communication, collaboration, and follow- through. I’m passionate about creating positive experiences for both clients and my team members while continuing to grow in my career.
Experience
Event Coordinator/Project Management – Ongoing (Part Time) Veritas Event Logistics/Belita Event Above & Beyond Worked in conjunction with other production staff to plan, build and execute events such as weddings, conferences, concerts and trade show appearances
Mental Health Technician March 2023 –March 2024
MENTAL HEALTH OF SAN DIEGO
Supported clinical staff with essential tasks for incoming patients Collaborated with counselors and clients to ensure coordinated care Conducted assessments and observations to monitor clients’ mental health Audited and managed controlled medications
Executive Assistant III Jan 2023- March 2023
ADVENTIST
• Mainly supported C-level executives by organizing and prioritizing tasks, schedule meetings, and coordinated in-house events
• Prepared and edited documents, tracked office supplies, and processed incoming and outgoing packages
• Created workflows for multiple departments in preparation for annual audits Receptionist/Office Manager, MAY 2022-NOV 2023
APPLE.INC
• Supported overall daily office operations including: Greeting and assisting visitors in a friendly and professional manner
• Routed phone calls to appropriate staff/departments
• Responded to inquiries and maintained the front desk area
• Handled all mail and deliveries; Scheduled appointments, updated records, and assisted with basic administrative tasks to facilitate smooth, error-free communication 2
Leasing Agent, AUG 2020-MAY 2022
INTERSOLUTION & CVG PROPERTIES
• Expert knowledge of property management apps Yardi and RealPage
• Maintained and organize resident files in accordance with company policy
• Responded to queries with leasing clients and management.
• Conducted marketing activities on a regular basis Front Desk/Night Auditor, JAN 2018-MAR 2020
HILTON
• Streamlined and maintained resident files to ensure compliance with company policies.
• Facilitated effective communication between leasing clients and management, enhancing operational efficiency and resident satisfaction
Behavioral Therapist FEB 2017-DEC 2021
360 BEHAVIORAL HEALTH & N.C BEHAVIORAL HEALTH
• Provided support to individuals with mental disabilities, assisting with daily personal needs while monitoring emotional and physical well-being.
• Completed CPI (Crisis Prevention Intervention) training & certification Education
2005 High School Diploma
2007 Southwestern College; AA Certification
2010 300 Hr Yoga Certification
2019 ABA Certified/CPI Certified/ First Aid CPR Certified 2020 Hospitality Management/Tourism Certified/ Florida Atlantic Certification 2020 Project Management Certified/ Coursera
2023 QUALCOMM CCI Security Training
Attributes
● Motivated and eager learner who can adapt new techniques quickly.
● Strong interpersonal and communication skills (verbal and written) with the ability to express solutions and ideas to colleagues and users at all levels
● Ability to be resourceful and proactive when issues arise while maintaining a calm demeanor
● Technologically savvy with skills from Microsoft O365, Yardi, Adobe Acrobat, Canva, others
● 10+ year of client facing service
● Skilled in time management, planning and organization
Contact this candidate