Remote Customer Service Specialist with Flexible Availability
Resume:
Taneshia White
Dayton, OH *****
**************@*****.***
Professional Summary
I have experience in the customer service industry. I am a quick learner and looking for a great fit with a great company. I have a positive attitude and outlook. Look forward for a place to call home. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ROI Call Center Solutions-Ohio City, OH
February 2023 to December 2023
I was a call center agent. I answered inbound calls and outbound calls. Amazon Delivery Driver
Amazon Warehouse-Dayton, OH
August 2021 to April 2023
Delivering packages
CSR - Customer Service Representative
Incept-Troy, OH
March 2021 to January 2022
I worked on various contracts with the company. Some were fund raising campaigns. I also worked with a campaign that outsource customers to help us guide and direct them. Energizer
Energizer Personal Care-Dayton, OH
January 2019 to May 2021
Machine operator
Customer Service Representative
Senture-Toledo, OH
January 2020 to February 2021
I was a customer service representative. I assisted customers with their various needs and accounts. I also was in charge of keeping orders intact and up to date. Education
High school diploma
William a wirt high school-Gary, IN
August 2006 to June 2007
High school diploma or GED
Skills
• Conflict management
• Delivery Driver Experience
• Salesforce
• English
• Leadership
• Research
• Live chat
• B2C
• Phone etiquette
• Driving
• Scripting
• Microsoft Outlook
• Hospitality
• Warehouse Experience
• Microsoft Excel
• Typing
• Attention to detail
• B2B sales
• Basic math
• Customer support
• Insurance sales
• Shipping & Receiving
• Caregiving
• Merchandising
• Communication skills
• Time management
• Packaging
• Retail sales
• Account Management
• Guest services
• Sales administration
• Negotiation
• Microsoft Word
• Pricing
• Fundraising
• Group discussion facilitation
• AI
• Pallet Jack
• Computer skills
• Hotel experience
• Sales
• CRM Software
• Customer service
• Analytical thinking
• Microsoft Office
• Organizational skills
Certifications and Licenses
CompTIA A+
CompTIA Network+
CompTIA Security+
Driver's License
December 2020 to April 2024
BLS Certification
EMT Certification
Paramedic License
Physical Therapy License
Licensed Physical Therapy Assistant
Chauffeur's Permit
CNA
Non-CDL Class C
Life & Health Insurance License
Personal Lines License
Life Insurance License
Teaching Certification
Special Education Certification
Professional Educator License
Property & Casualty License
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