Client-Focused Administrative & Care Support Professional

JORDAN ELIZABETH JONES

**************@*****.***

510-***-****

Skills Summary

Strong customer service skills, social media experience, great written and oral communication skills, dependable, front desk experience, multi-tasking, patient care and hard-working. Education

Washington State University, Bachelor’s Degree in Criminology;GPA: 3.5 Bishop O’Dowd High; 2019 High School Diploma; GPA:3.6 Experience

- Office assistant responsible for completing timesheets, written reports, and ordering supplies

- Worked in retail stores and practiced customer service for three years at two different locations

- Volunteered for the Oakland Police Department, helping with community events and activities

- Worked with children as a recreation leader and tutor. I worked for a children’s program under the Oakland Police Department, helping children participate in physical and educational activities.

- Intern for lawyers where I was responsible for outlining and organizing case files while also helping attorneys prep for trial

- Worked in patient care which required me to schedule and confirm appointments, pull insurance, mail out referrals, order contact trials, and pre-test patients before exam Job Title / Dates of Employment

Lafayette Optometric Group 04/2024 - present

Intern: San Francisco district attorney’s office 05/2023 - 08/2023 Sales Associate; Puma 05/2022 - 08/2022

Sales Associate; Victoria secret Pink 2020-2021

Restaurant Hostess; El Nuevo Frutilandia 2020-2021 Oakland Police Activities League; Recreation Leader; 2017-2019 Awards and Acknowledgements

Four-year High School Honor Role Student at Bishop O’Dowd High School Four-year Bishop O’Dowd High School Varsity Track Team Three-time California State Track Champion in multiple events The National Society of Leadership and Success at Washington State University Type of Award / Award Description

Natural born leader, two-time captains of the Bishop O’Dowd Track Team, and best newcomer award for the Bishop O’Dowd Track team. Lead staff for the Oakland PAL recreation program. Qualifications

I have exceptional critical thinking and problem solving skills. I am a team player; I work well with others. I have notable organizational skills, and have learned to multitask. I pay close attention to detail while being able to balance my time management.

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